Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kalley Boehmer

Lehigh,FL

Summary

Dynamic professional with extensive experience in customer service and documentation at Lee Health. Proven ability to enhance operational efficiency through critical thinking and proficient use of Microsoft Excel and Word. Recognized for delivering exceptional service and maintaining high standards in fast-paced environments. Committed to fostering positive customer experiences and supporting team success.

Overview

23
23
years of professional experience

Work History

HIM / CSR

Lee Health
06.2010 - Current

Transcription, filing charges, completing orders, assisting in accreditation, creating schedules, calendars, scheduling, confirmations.

Work with EPIC, 3M, Somnostar, Cadwell, Work, Excel

  • Coordinated patient appointments and managed scheduling systems to enhance operational efficiency.

Service Corridor Associate

JCPenney
04.2009 - 01.2011

Placed catalog orders for customers, delivered orders, answered phones and transferred calls to associates and departments. Organized clothes on sale floor, cleaned out fitting rooms and return merchandise to the correct location/department.

Service Corridor Associate

JCPenney
08.2007 - 01.2009

Placed catalog orders for customers, delivered orders, answered phones and transferred calls to associates and departments, arranged pallets of boxes to be returned by truck containing merchandise previously returned by customers.

Department Supervisor

JCPenney
07.2006 - 02.2007

Set up kids department by a set-sell-planner.

Closing supervisor on call rotation.

Cashier/Coffee Barista

Barnies Coffee and Tea Co.
05.2005 - 07.2006

Managed inventory levels by restocking shelves and organizing merchandise.

Monitored and maintained cleanliness of work area to comply with safety and hygiene standards.

Independently worked a self kiosk.

Cashier, Waitress, Food Prep

Amicis Pizza
08.2004 - 09.2005

Took customers order and delivered food to customers.

Cashier/Customer Service

Winn Dixie
11.2002 - 02.2007

Provided excellent customer service.

Education

High School Diploma -

Riverdale High School
Fort Myers, FL
05-2006

Skills

  • Customer service
  • Critical thinking
  • Microsoft outlook
  • Computer proficiency
  • Documentation
  • Microsoft Excel
  • Spreadsheets

Timeline

HIM / CSR

Lee Health
06.2010 - Current

Service Corridor Associate

JCPenney
04.2009 - 01.2011

Service Corridor Associate

JCPenney
08.2007 - 01.2009

Department Supervisor

JCPenney
07.2006 - 02.2007

Cashier/Coffee Barista

Barnies Coffee and Tea Co.
05.2005 - 07.2006

Cashier, Waitress, Food Prep

Amicis Pizza
08.2004 - 09.2005

Cashier/Customer Service

Winn Dixie
11.2002 - 02.2007

High School Diploma -

Riverdale High School
Kalley Boehmer