Dynamic professional with extensive experience in customer service and documentation at Lee Health. Proven ability to enhance operational efficiency through critical thinking and proficient use of Microsoft Excel and Word. Recognized for delivering exceptional service and maintaining high standards in fast-paced environments. Committed to fostering positive customer experiences and supporting team success.
Transcription, filing charges, completing orders, assisting in accreditation, creating schedules, calendars, scheduling, confirmations.
Work with EPIC, 3M, Somnostar, Cadwell, Work, Excel
Placed catalog orders for customers, delivered orders, answered phones and transferred calls to associates and departments. Organized clothes on sale floor, cleaned out fitting rooms and return merchandise to the correct location/department.
Placed catalog orders for customers, delivered orders, answered phones and transferred calls to associates and departments, arranged pallets of boxes to be returned by truck containing merchandise previously returned by customers.
Set up kids department by a set-sell-planner.
Closing supervisor on call rotation.
Managed inventory levels by restocking shelves and organizing merchandise.
Monitored and maintained cleanliness of work area to comply with safety and hygiene standards.
Independently worked a self kiosk.
Took customers order and delivered food to customers.
Provided excellent customer service.