Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kallie Haney

Assistant Store Manager
East Jordan,MI

Summary

Accomplished Assistant Store Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.

Overview

13
13
years of professional experience

Work History

Assistant Store Manager

Dollar General
East Jordan , MI
10.2019 - Current
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Approved regular payroll submissions for employees.

Library Assistant

Jordan Valley District Library
East Jordan , MI
09.2018 - 03.2020
  • Researched, planned and set up attractive and informative library exhibits.
  • Provided extensive instruction for students, patrons and staff in use of print and electronic materials.
  • Instructed students on research techniques and use of online resources.
  • Copied controlled reference materials and collected fees.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Answered questions from patrons and helped to find desired materials.
  • Maintained circulation desk for lending periodicals and books to patrons.
  • Answered patron questions in-person or by phone regarding library services and resources.
  • Created fliers to inform visitors and patrons of book clubs, meetings and special programs.

Teacher

Tahquamenon Area School District
Newberry , MI
09.1996 - 03.2005
  • Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Incorporated multiple types of teaching strategies into classroom.
  • Graded and evaluated student assignments, papers and course work.
  • Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
  • Developed and implemented lesson plans that addressed general students as well as those with individualized 504 plans as part of integrated classroom.
  • Attended and facilitated IEP meetings for students and families.

Education

Bachelor of Science - Mathematics Teacher Education

Northern Michigan University
Marquette, MI
12.1994

Skills

  • Finance and Accounting Oversight
  • Problem Anticipation and Resolution
  • Mathematical Calculation and Reasoning
  • Records Organization and Management
  • Focus and Follow-Through
  • Originality and Creativity
  • Complaint Resolution
  • Department Oversight
  • Attention to Detail
  • Customer Service
  • Transaction Processing
  • Customer Relations

Timeline

Assistant Store Manager

Dollar General
10.2019 - Current

Library Assistant

Jordan Valley District Library
09.2018 - 03.2020

Teacher

Tahquamenon Area School District
09.1996 - 03.2005

Bachelor of Science - Mathematics Teacher Education

Northern Michigan University

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Kallie HaneyAssistant Store Manager