Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kalvin Saysongkham Ram

Greenville,SC

Summary

Highly motivated person, driven by making it easier for all members that come in contact with me for any customer service. I have a track record of confidence within the sales department. I'm dedicated , professional, while offering members an extensive legendary experience partnering and exceeding expectations. Highly skilled at identifying needs of customers and offering products or services designed to meet those needs.

Overview

7
7
years of professional experience

Work History

Logistic Account Executive

TQL
Greenville, SC
12.2023 - Current
  • Responsible for identifying and converting potential customers into clients
  • Manage daily shipment activities.
  • Developed comprehensive logistics plans for efficient delivery of goods and services.
  • Monitored shipment progress, tracked orders and updated customers on order status.
  • Inbound calls and outbound calls daily
  • Established positive working relationships with carriers and freight forwarders in order to facilitate smooth deliveries.
  • Performed periodic audits of warehouse facilities in order to ensure safety protocols were followed.
  • Negotiated and closed deals with minimal oversight.

Manufacturing Production Technician

OpTek Systems
Greenville
11.2020 - 02.2023
  • Improved production efficiency by streamlining assembly processes and implementing innovative solutions
  • Enhanced product quality through rigorous testing and adherence to industry standards
  • Reduced equipment downtime by performing timely maintenance and troubleshooting technical issues
  • Increased overall productivity with effective time management strategies and efficient work procedures
  • Maintained accurate documentation of all production activities, ensuring traceability and accountability throughout the manufacturing process.

Cashier/Customer Service Representative

CVS Pharmacy
Chelmsford
11.2018 - 11.2020
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions
  • Streamlined checkout process for increased efficiency and reduced waiting times
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Frozen and Dairy Stocker

Market Basket Grocery Store
Chelmsford
06.2017 - 11.2018
  • Enhanced store appearance by maintaining a clean and well-organized dairy section
  • Assisted customers with product inquiries, resulting in increased customer satisfaction
  • Contributed to an efficient inventory system by accurately tracking and reporting stock levels
  • Reduced product spoilage through careful monitoring of expiration dates and rotation practices
  • Checked food goods for quality to remove unwanted items and pack fresh goods.

Education

High School Diploma -

Greater Lowell Technical High School
06.2019

Internship -

Lowell Five Bank

Skills

  • Trade Finance
  • Cash Handling
  • Quality Assurance
  • Customer Relationship Management
  • Complaint Resolution
  • Account Updating
  • Call Control
  • Customer Service
  • Customer Support
  • Account Servicing
  • Multitasking

Languages

English
Professional
Cambodian
Limited

Timeline

Logistic Account Executive

TQL
12.2023 - Current

Manufacturing Production Technician

OpTek Systems
11.2020 - 02.2023

Cashier/Customer Service Representative

CVS Pharmacy
11.2018 - 11.2020

Frozen and Dairy Stocker

Market Basket Grocery Store
06.2017 - 11.2018

High School Diploma -

Greater Lowell Technical High School

Internship -

Lowell Five Bank

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Kalvin Saysongkham Ram