Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Manager
Under Armour
Round Rock, TX
10.2019 - Current
Assisted store manager in overseeing daily operations, including inventory management, customer service, and staff supervision
Trained and mentored new employees on company policies, procedures, and product knowledge
Supervised day-to-day operations with truck intake from 1,000-2,000 units daily to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Non-Commissioned Officer
Texas Army National Guard
Austin, TX
02.2013 - Current
Maintained accountability for equipment worth over $10 million, conducting regular inventory checks and implementing efficient storage systems
Served as a mentor to new recruits, providing guidance on military protocols, discipline, and personal development
Performed administrative tasks for hundreds of personnel such as maintaining personnel records, processing leave requests, and preparing reports for higher-ranking officers
Provided support during disaster relief operations by assisting in the setup of temporary shelters and distributing essential supplies to affected communities
Paid out $5 million in bonuses, maintained contracts with soldiers and retained over 150 soldiers within the last year.
Equal Opportunity Leader maintaining EO regulations and policies for 500 plus personnel. Being the one person receiving and processing complaints to ensure smooth operations.
Led maintenance operations, ensuring equipment reliability and safety compliance.
Developed and implemented preventive maintenance schedules for 136th MEB to enhance operational efficiency.
Payroll Manager
Texas Army National Guard
Austin, TX
10.2023 - 09.2025
Processed payroll for 90 soldiers on a bi-weekly basis, ensuring accurate and timely payment
Maintained employee records in the payroll system, including new hires, terminations, and changes to salary or benefits
Responded promptly to employee inquiries regarding paychecks, deductions, or tax forms
Performed audits of payroll data to identify errors or discrepancies before finalizing payments
Footwear Team Lead
Nike Factory Outlet
Round Rock, TX
06.2016 - 05.2019
Managed in process of 200-500 footwear units daily.
Oversaw daily footwear operations, ensuring smooth workflow and high-quality standards.
Enhanced visual merchandising standards to improve customer experience and drive sales.
Coordinated stock audits to ensure compliance with organizational standards.
Oversaw inventory control processes of approximately 500 units to enhance accuracy and reduce discrepancies.
Education
High school diploma -
Hutto High School
Hutto, TX
06.2012
Skills
Team leadership
Decision-making
Problem-solving
Money handling
Customer service
Conflict resolution
Recruiting and interviewing
Strategic planning
Accomplishments
Achieved 10% decrease in shrinkage by introducing a more effective organization tracker for inventory tasks.
Collaborated with team of 5 in the development of Maintenance SOP ensuring a streamlined process for PMCS and work orders being input.