Kalyn Dequeant
Temple
Summary
Organized professional with a background in customer service and logistics. Recognized for effective communication and reliability, with a track record of exceeding customer expectations and promoting seamless operational workflows.
Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty.
Developed key customer service skills in fast-paced retail setting, excelling in transaction handling and customer interaction. Transitioning into new field with focus on leveraging these transferable skills to contribute effectively in different environment. Committed to delivering exceptional service and building positive customer relationships in any role.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Ingles Supermarket
Temple, GA
11.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers in locating products and answering inquiries.
- Maintained accurate cash drawer and balanced registers at end of shifts.
- Collaborated with team members to ensure smooth store operations.
- Handled customer complaints professionally, resolving issues promptly.
- Monitored inventory levels and restocked shelves as needed.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Counted money in drawers at beginning and end of each shift.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Utilized POS system to handle customer cash and credit card transactions.
Pickup and Delivery Driver
West Georgia Sheet Metal
Temple, GA
11.2024 - 11.2025
- Delivered materials safely and efficiently to various job sites, ensuring timely arrivals.
- Operated delivery vehicle adhering to safety regulations and company policies.
- Coordinated with warehouse staff to verify orders and ensure accurate deliveries.
- Maintained vehicle cleanliness and performed routine inspections for operational readiness.
- Assisted in loading and unloading shipments, optimizing space for transport efficiency.
- Communicated effectively with clients regarding delivery schedules and updates.
- Adapted quickly to changing routes based on traffic conditions or customer needs.
- Documented delivery logs accurately, ensuring compliance with company reporting standards.
- Resolved customer concerns promptly, fostering strong relationships with repeat clients.
- Collaborated with team members to streamline pickup and delivery processes, improving overall productivity.
- Efficiently planned routes for optimal time management and fuel conservation.
- Conducted pre-and post-trip vehicle inspections to maintain safety compliance and prevent mechanical issues.
- Developed relationships with local businesses to promote efficient package exchanges between drivers and staff members.
- Navigated traffic with care to ensure the safe arrival of both passengers and packages.
- Coordinated with dispatchers for real-time updates on deliveries and pickups, ensuring accuracy in scheduling.
- Contributed positively to team environment by offering support, sharing insights, and collaborating on process improvements.
Back of House Worker
Silver Slipper Casino Hotel
Waveland, MS
10.2022 - 02.2024
- Operated kitchen equipment and tools to maintain high food preparation standards.
- Assisted culinary team in food plating, ensuring presentation consistency across dishes.
- Maintained cleanliness and organization of back-of-house areas to meet health regulations.
- Collaborated with staff to streamline inventory management processes for kitchen supplies.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Led daily pre-shift meetings to communicate menu changes and coordinate kitchen tasks effectively.
- Implemented process improvements that enhanced workflow efficiency in food preparation areas.
- Monitored food storage practices, ensuring compliance with safety and quality guidelines.
- Contributed to a positive team environment through effective communication and collaboration with coworkers.
- Collaborated with front-of-house staff to ensure seamless service during peak hours.
- Completed daily prep work efficiently, ensuring all ingredients were ready for use during busy meal service periods.
- Prepared high-quality meals in a timely manner, meeting the demands of a fast-paced restaurant setting.
- Developed a deep understanding of various dietary restrictions and preferences, ensuring that all guests'' needs were met with delicious, well-presented menu options.
- Provided support during special events such as catering functions or large group reservations, ensuring smooth operations and exceptional service delivery.
- Assisted in menu planning and development, resulting in enhanced customer satisfaction and increased sales.
Education
High School Diploma -
Hancock High School
Kiln, MSSkills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Guest services
- Cash management
- Payment processing
- POS system operation
- Refund handling
- Merchandise restocking
- Retail merchandising
- Multitasking and organization
Timeline
Customer Service Cashier
Ingles Supermarket
11.2025 - Current
Pickup and Delivery Driver
West Georgia Sheet Metal
11.2024 - 11.2025
Back of House Worker
Silver Slipper Casino Hotel
10.2022 - 02.2024
High School Diploma -
Hancock High School