Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kalyn West

Athens,GA

Summary

Customer-focused hospitality professional with over seven years of experience in fast-paced dining environments. Known for leading teams, training new staff, and keeping service organized during busy shifts. Strong skills in cash handling, multi-tasking, and customer service management.

Overview

8
8
years of professional experience

Work History

Shift Leader/Head Waitress

Blind Pig Tavern
Athens, Georgia
09.2024 - Current
  • Provided exceptional service to high volume of daily customers, enhancing overall dining experience.
  • Developed relationships with patrons, fostering loyalty and driving repeat business.
  • Trained new servers and support staff on service standards.
  • Delegated tasks to staff, maintaining an organized work environment for efficient operations.
  • Processed payments and handled cash register transactions carefully.

Waitress/Hostess

Smok'n Pig BBQ
Valdosta, Georgia
01.2019 - 06.2024
  • Built rapport with customers through engaging conversation, fostering loyalty and repeat visits.
  • Coordinated seating arrangements to optimize table turnover and guest satisfaction.
  • Handled payments accurately, providing timely change and receipts to ensure customer satisfaction.
  • Ensured cleanliness of tables, condiments, and service stations to enhance dining experience.

Education

BBA - General Business

Valdosta State University
Valdosta, GA
12-2025

Skills

  • Customer service management
  • Staff training
  • Team leadership
  • Cash handling
  • Microsoft Excel
  • Data analysis
  • Positive attitude

Timeline

Shift Leader/Head Waitress

Blind Pig Tavern
09.2024 - Current

Waitress/Hostess

Smok'n Pig BBQ
01.2019 - 06.2024

BBA - General Business

Valdosta State University
Kalyn West