Kamala Tiwari
Mortgage Loan Originator
Mechanicsburg,PA
Summary
Self-motivated HR Director possessing a years of experience in human resources field and in-depth knowledge of organizational processes. Proficient in handling payroll, billing, posting job vacancies and providing administrative support to human resource personnel. Successfully partners with other departments to achieve objectives.
Bilingual Loan Specialist offering 4 years in Suntrust Bank and additional 7 years in other banking industries of expertise in loan application processing and payment negotiation. Excellent track record of explaining complex financial information in simplified terms to foster customer comprehension.
Overview
8
8
years of professional experience
Work History
HR Director
Admire Care Company
09.2023 - 04.2024
- Managed employee relations issues with care and confidentiality, maintaining trust with staff members while resolving conflicts effectively.
- Optimized HR budget allocation by strategically reallocating resources based on department needs and priorities.
- Ensured legal compliance in all HR practices, mitigating potential risks related to employment law violations or disputes.
- Supported organizational change initiatives by guiding employees through periods of transition, minimizing disruption to productivity.
Loan Specialist
Suntrust Bank
05.2016 - 03.2019
- Reduced turnaround time for loan approvals by efficiently managing workload and prioritizing tasks.
- Enhanced customer satisfaction levels with clear communication and timely follow-ups on loan applications.
- Resolved complex issues related to existing loans, effectively retaining clients while addressing concerns promptly.
Education
Bachelor of Arts - Economics
University At Buffalo
Buffalo, NY05.2013
Skills
- Performance Appraisals
- Employee Relations
- Organizational Development
- Banking knowledge
- Loan Servicing
- Documentation Review
- Loan approvals
Timeline
HR Director
Admire Care Company
09.2023 - 04.2024
Loan Specialist
Suntrust Bank
05.2016 - 03.2019
Bachelor of Arts - Economics
University At Buffalo
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