KAMALACA HOLMAN
Columbus,US
Overview
4
4
years of professional experience
Work History
Manager
Rallys Fast Food Resturant
6101 E Main St
09.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
Housekeeping
Nationwide Hotel & Conference Center
Columbus, OH, US
02.2024 - 07.2024
- Completed general cleaning such as making beds, restocking personal items, responding to guest requests, cleaning bathrooms etc.
Forklift Operator
Sage
09.2023 - 01.2024
- Performed cycle counts of inventory in designated areas
- Operate stand-up forklift and mechanical jacks safely to load and unload cargo from trailers
- Operated high-reach forklift at heights of up to 35 feet using a harness
Commercial Driver
Auto Zone
01.2023 - 08.2023
- Delivered parts to car shops
- Delivered store to store transfers
Supervisor
Eddie Bauer
01.2021 - 05.2022
- Managed a team of 20+ sales associates and retail staff
- Provided training on communication and customer service protocols
- Conducted evualuations based on performance and surveys for escalated customer service issues and identify solutions to maintain service level goals and ensure customer satisfaction
Education
Dental Certificate - Dental Assisting
Miami Jacobs
Columbus, OH04.2018
High School Diploma -
Fort Hayes Arts & Academic High School
Columbus, OH06.2012
Skills
- Adaptability
- Customer Service
- Creativity
- Problem Solving
- Leadership
- Interpersonal Communication
- Expert
- Experienced
Timeline
Manager
Rallys Fast Food Resturant
09.2024 - Current
Housekeeping
Nationwide Hotel & Conference Center
02.2024 - 07.2024
Forklift Operator
Sage
09.2023 - 01.2024
Commercial Driver
Auto Zone
01.2023 - 08.2023
Supervisor
Eddie Bauer
01.2021 - 05.2022
Dental Certificate - Dental Assisting
Miami Jacobs
High School Diploma -
Fort Hayes Arts & Academic High School