Kamari Jaime
Dearborn Heights,MI
Summary
Dynamic Pharmacy Technician with proven expertise at CVS Pharmacy in medication dispensing and insurance billing. Adept at optimizing workflows and enhancing patient satisfaction through effective problem-solving and team collaboration. Committed to maintaining confidentiality and adhering to HIPAA regulations while ensuring accurate prescription filling and inventory management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
04.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Counted, measured, and compounded medications following standard procedures.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Educated patients on medication usage and precautions, enhancing patient understanding and safety.
Cleaner
Market Square Food
06.2022 - 04.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Sales Associate
American Eagle Outfiters
03.2018 - 06.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Education
Associate Of Arts - General Studies
Wayne County Community College
Taylor, MI05.2024
High School Diploma - General Studies
Lincoln Park High School
Lincoln Park, MI05.2023
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance billing
- Medication dispensing
- HIPAA
- Supply restocking
- Insurance verification
- Prescription filling
- Drug inventory control
- Stocking shelves
- Medication labels
- Drug inventory management
Certification
pharmacy technician license
Timeline
Pharmacy Technician
CVS Pharmacy
04.2023 - Current
Cleaner
Market Square Food
06.2022 - 04.2023
Sales Associate
American Eagle Outfiters
03.2018 - 06.2018
Associate Of Arts - General Studies
Wayne County Community College
High School Diploma - General Studies
Lincoln Park High School