Dynamic General Manager with proven success in operations management, staff scheduling, and customer complaint resolution. Committed to enhancing service quality and operational efficiency.
Overview
3
3
years of professional experience
Work History
General Manager
Calo Kitchen and Tequila
El Segundo, California
01.2026 - 08.2026
Oversaw daily operations, enhancing kitchen and service workflows.
Managed staff scheduling to maximize coverage during peak hours.
Implemented training programs for new employees, improving service standards.
Monitored inventory levels to guarantee sufficient supplies for kitchen operations.
Ensured compliance with health and safety regulations in food preparation areas.
Collaborated with vendors to negotiate favorable terms for food and beverage supplies.
Resolved customer complaints promptly while maintaining high service quality standards.
Developed business plans to support long-term strategic decisions.
General Manager
Cork and Batter
Inglewood, California
07.2023 - 01.2026
Oversaw daily operations, ensuring compliance with company standards and smooth workflow.
Developed operational strategies that maximized efficiency and reduced costs.
Coordinated menu planning, enhancing customer dining experiences and driving repeat business.
Managed staff scheduling to optimize coverage during peak hours.
Implemented training programs for new employees to uphold service standards.
Resolved customer complaints swiftly, maintaining high service quality.
Monitored inventory levels to ensure adequate supplies for kitchen operations.
Facilitated stakeholder meetings to align on objectives and track progress effectively.