Kamaron Haywood
Fontana,CA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Costco
Fontana, CA
12.2018 - 12.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Provided primary customer support to internal and external customers.
Customer Service Representative
Sams Club
Ontario, CA
06.2014 - 03.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Receptionist
Lespa
Beverly Hills, CA
06.2006 - 05.2011
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
Education
Licensure - Nursing
American Career College
Los Angeles, CA05.2014
High School Diploma -
Santa Monica High School
Santa Monica, CA06.2001
Skills
- Upselling Products and Services
- Issue and Complaint Resolution
- POS Systems and Ordering Platforms
- Data Entry and Maintenance
- Calm and Professional Under Pressure
- Verbal and Written Communication
- Upbeat and Positive Personality
- Efficient and Detail-Oriented
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Customer Service Representative
Costco
12.2018 - 12.2019
Customer Service Representative
Sams Club
06.2014 - 03.2018
Receptionist
Lespa
06.2006 - 05.2011
Licensure - Nursing
American Career College
High School Diploma -
Santa Monica High School
Similar Profiles
Juan NunezJuan Nunez
Sales Associate at CostcoSales Associate at Costco
Michael VilladoresMichael Villadores
Truck Driver at CostcoTruck Driver at Costco
Carol FrederickCarol Frederick
Product Demonstrator at CostcoProduct Demonstrator at Costco
Darius FreemanDarius Freeman
Front End Attendant at CostcoFront End Attendant at Costco
Alba FongAlba Fong
Distribution Services Manager at Disneyland ResortDistribution Services Manager at Disneyland Resort