Kamau Muturi

Served as a front-line leader in daily retail operations at Leslie’s Pool Supplies, supporting the store manager in driving sales, delivering exceptional customer service, and maintaining operational excellence. Provided expert guidance on pool products and services while fostering a positive and knowledgeable team environment.

• Resolved customer issues promptly, ensuring satisfaction and loyalty.

Delivered high-quality customer service in a fast-paced retail environment, ensuring a positive and efficient experience for every guest. Maintained strong knowledge of store operations and upheld company standards in all areas, including food safety, cleanliness, and customer engagement.

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.