Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kamaya Collins

Baltimore,MD

Summary

Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to Walgreens. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens
06.2021 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted and labeled prescriptions with correct item and quantity.
  • Entered and processed patients' prescriptions into internal system.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Collected co-payments or full payments from customers.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Counted, measured and compounded medications following standard procedures.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Resolved third-party billing, computer system and customer service issues.
  • Managed opening and closing duties for pharmacy.

Cashier

Walmart
06.2020 - 05.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Performed cash, card and check transactions to complete customer purchases.

Education

No Degree - Biochemistry

University of Maryland - Eastern Shore
Princess Anne, MD
05.2025

High School Diploma -

Western High School
06.2021

Skills

  • Medicare and Medicaid Processes
  • Pharmaceutical Research
  • Drug Storage Procedures
  • Patient Medical Histories
  • Labeling Prescriptions
  • Patient Profiles
  • Managing Inventory
  • Dispensing Procedures
  • Product and Service Sales
  • Money Handling
  • Cleaning and Sanitizing
  • Time Management Skills
  • Verbal and Written Communication

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Pharmacy Technician

Walgreens
06.2021 - Current

Cashier

Walmart
06.2020 - 05.2021

No Degree - Biochemistry

University of Maryland - Eastern Shore

High School Diploma -

Western High School

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Kamaya Collins