Kamaya Tillett
Reno,NV
Summary
Dynamic and results-oriented professional with a proven track record in customer service and sales, and exceptional communication skills. Excelled at HERE Reno, Article Student Living by enhancing tenant satisfaction and resolving conflicts efficiently. Demonstrated reliability and client rapport, significantly improving customer satisfaction at Target Co. Expert in complaint resolution, and committed to delivering outstanding customer service.
Overview
4
4
years of professional experience
Work History
Leasing Agent, Community Assistant
HERE Reno, CA Ventures / Article Student Living
10.2023 - Current
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Scheduled various contractors to complete needed work on vacant and occupied units.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
Service Associate, General Merchandise Expert
Target Co.
10.2020 - Current
- Assisted customers with inquiries, resolving issues promptly for improved customer retention.
- Maintained up-to-date knowledge of product and service changes.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Cross-trained and backed up other areas in the establishment.
Education
Bachelor of Arts - Criminal Justice, Emphasis in Law & Legal Studies
University of Nevada, Reno
Reno, NV05-2025
Skills
- Leasing and sales
- Telephone and email etiquette
- Exceptional communication
- Complaint resolution
- Client rapport
- Document drafting
- Reliability
- Customer Satisfaction
Timeline
Leasing Agent, Community Assistant
HERE Reno, CA Ventures / Article Student Living
10.2023 - Current
Service Associate, General Merchandise Expert
Target Co.
10.2020 - Current
Bachelor of Arts - Criminal Justice, Emphasis in Law & Legal Studies
University of Nevada, Reno
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