Kamayia Tatum
Wake Forest,NC
Summary
Accomplished Medical Receptionist at East Asheville Family Health, adept in front desk operations and appointment scheduling. Enhanced patient satisfaction by 20% through exceptional customer service and effective communication. Proficient in Microsoft Office and HIPAA compliance, ensuring data integrity and confidentiality. Skilled in medical terminology and telephone etiquette, streamlining workflow and improving operational efficiency.
Overview
2
2
years of professional experience
Work History
Medical Receptionist
East Asheville Family Health
02.2023 - 05.2025
- Managed patient scheduling and appointment confirmations to enhance operational efficiency.
- Processed insurance claims and verified patient information for accuracy and compliance.
- Assisted patients with inquiries, providing exceptional customer service and support.
- Maintained electronic health records, ensuring data integrity and confidentiality standards.
- Coordinated communications between medical staff and patients to streamline workflow.
Education
Associate of Science - Dentist Hygiene
Wake Technical Community College
Raleigh, NCHigh School Diploma -
Rolesville High School
Rolesville, NC06.2024
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Microsoft office
- HIPAA compliance
Timeline
Medical Receptionist
East Asheville Family Health
02.2023 - 05.2025
Associate of Science - Dentist Hygiene
Wake Technical Community College
High School Diploma -
Rolesville High School