Kambiz Razai
Sacramento,CA
Summary
Successful at excelling in fast-paced, competitive banking environments. Good sales and customer service abilities paired with in-depth knowledge of bank products and services.
Proficient in updating accounts, processing transactions and coordinating records.
Hardworking employee enthusiastic about learning all field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
7
7
years of professional experience
Work History
Associate Banker
JPMorgan Chase
03.2021 - Current
- Enhanced client satisfaction by promptly addressing inquiries and providing tailored financial solutions.
- Streamlined banking operations by implementing efficient processes and utilizing advanced technology tools.
- Assisted clients in achieving financial goals through comprehensive financial planning and investment advice.
- Boosted branch revenue with diligent cross-selling of various banking products and services.
- Provided exceptional customer service through active listening skills, empathy, and genuine concern for clients'' needs and concerns.
Sales Consultant
Best Buy
08.2018 - 03.2021
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Maximized profit margins while maintaining competitive pricing structures through skillful negotiation tactics with clients during the sales process.
Supervisor
Jamba Juice
07.2017 - 08.2018
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Education
High School Diploma -
Inderkum High School
Sacramento, CA05.2016
Skills
- Bank Sales
- Customer Service
- Products and Services Knowledge
- Developing customer relationships
- Customer liaison
- Strategic Planning
- Time Management
- Staff Management
- Industrial hygiene
- Training and mentoring
Languages
English
Native or Bilingual
Farsi
Professional Working
References
Evan Nunes
Sales Supervisor - Best Buy
(916) 521-2916
Eliseo Navarro
System Designer - Best Buy
(916) 335-6127
Clarissa Lorona
Associate Banker - JPMorgan Chase
(916) 767-7391
J'cyn Crawley
Private Client Banker / MOD - JPMorgan Chase
(530) 488-9011
Timeline
Associate Banker
JPMorgan Chase
03.2021 - Current
Sales Consultant
Best Buy
08.2018 - 03.2021
Supervisor
Jamba Juice
07.2017 - 08.2018
High School Diploma -
Inderkum High School