Kambree Bess
Mooresville,NC
Summary
Looking to work with a good company to utilize my skills and be able to provide great service to clients. I have such passion in this industry and want to work some where I can use my passion to help people.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Amara Med Spa
07.2023 - 03.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
Quick Quack Employee
Quick Quack
01.2021 - 10.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Master Esthetician - 1200 Hours 3.5 Gpa
Skin Science Institute, Inc. DBA Skih Science Institute of Laser & Esthetics-Salt Lake
Salt Lake City, UT03.2024
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Client Relations
- Conflict Resolution
Certification
UVU- Skin cancer Awareness certified
Barbicide certified
PCA skincare certified
Skin Better certified
Image skincare certified
Honey Bee Lash- classic lash certified
Diode Laser certified
YAG laser certified
Microneedling certified
Additional Information
Licensed Master Esthetician In Utah and North Carolina
Timeline
Customer Service Representative
Amara Med Spa
07.2023 - 03.2024
Quick Quack Employee
Quick Quack
01.2021 - 10.2022
Master Esthetician - 1200 Hours 3.5 Gpa
Skin Science Institute, Inc. DBA Skih Science Institute of Laser & Esthetics-Salt Lake
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