Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kambri Mason

Davis ,NY

Summary

Dynamic sales professional with extensive experience at Dollar General Market, excelling in customer service and inventory management. Proven track record of achieving sales targets through effective merchandising and team leadership. Skilled in POS operations and fostering positive customer experiences, consistently enhancing store performance and client loyalty.

Overview

2
2
years of professional experience

Work History

Lead Sales Associate

Dollar General Market
11.2024 - Current
  • Handled cash register operations and customer transactions to process payments.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Processed and stocked merchandise in accordance with store standards.
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Performed inventory control procedures to manage stock.
  • Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
  • Managed inventory effectively, minimizing stock-outs and overstock situations.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
  • Delivered excellent customer service for repeat business and referrals.
  • Developed and maintained knowledge of current sales and promotions.
  • Developed a loyal client base through personalized attention, product knowledge, and exceptional service standards.
  • Implemented visual merchandising strategies to improve product presentation and increase sales conversions.
  • Achieved monthly sales targets consistently by employing persuasive selling techniques tailored to each customer''s unique needs.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Grow Hand

Mcdonald Pharms
09.2023 - 10.2024
  • Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
  • Assisted in training new employees, sharing knowledge of best practices and company procedures.
  • Demonstrated versatility by quickly learning new tasks as required, increasing value within the team.
  • Used hand tools skillfully to complete tasks accurately and efficiently, minimizing material waste and rework.
  • Performed routine equipment maintenance, resulting in fewer breakdowns and increased operational efficiency.
  • Improved team productivity by effectively communicating with coworkers and supervisors on project requirements.
  • Maintained open lines of communication with colleagues, enabling smooth collaboration and timely completion of projects.
  • Fostered a positive working environment by consistently demonstrating professionalism, respect, and collaboration with team members.
  • Consistently met or exceeded daily production quotas through diligent work ethic and attention to detail.
  • Showcased exceptional problem-solving skills when faced with unexpected challenges during production runs, ultimately minimizing downtime and keeping projects on track.
  • Cared for walkways, paths, and driveways leading into and out of barn areas.
  • Contributed to cost savings by identifying opportunities for process improvement and waste reduction.
  • Inspected animals regularly to detect illness, injury or disease and provided treatment.
  • Mucked out, cleaned and sanitized animal stalls and barn area.
  • Reduced assembly time for various products through efficient task prioritization and time management.
  • Assisted with mowing, weeding and maintenance of grounds.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Operated equipment while observing standard safety procedures.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Assembled pallets and crates for secure transportation of materials.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Strapped items down over protective padding to secure throughout transportation.
  • Helped train new employees in safe practices and warehouse procedures.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Managed warehouse operations and verified proper shipment procedures.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Orderfiller

Walmart Distribution Center
01.2023 - 08.2023
  • Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
  • Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
  • Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
  • Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Streamlined order fulfillment process, implementing a prioritization system to ensure timely deliveries.
  • Balanced competing priorities effectively within a high-pressure environment, consistently delivering results that met or exceeded expectations.
  • Succeeded in meeting daily targets consistently, demonstrating reliability and commitment to excellence in performance.
  • Utilized advanced software tools for tracking orders, enabling seamless communication between departments and improved overall workflow.
  • Reduced errors in inventory management by conducting regular audits and updating records accordingly.
  • Ensured customer satisfaction with accurate order assembly, addressing any discrepancies promptly and professionally.
  • Collaborated with the shipping department to ensure prompt delivery of customer orders while minimizing delays.
  • Followed safety protocols to minimize workplace accidents.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Picked and packed order items.

Education

12 - Economics

West Sabine ISD
Pineland, TX
04.2020

Skills

  • Customer service
  • Retail store operations
  • Cash handling
  • Opening and closing procedures
  • Team leadership
  • Goal oriented
  • Cash handling accuracy
  • Pricing and labeling
  • POS system operation
  • Flexible schedule
  • Sales training
  • Inventory and stocking
  • Product merchandising
  • Positive customer experience

Timeline

Lead Sales Associate

Dollar General Market
11.2024 - Current

Grow Hand

Mcdonald Pharms
09.2023 - 10.2024

Orderfiller

Walmart Distribution Center
01.2023 - 08.2023

12 - Economics

West Sabine ISD

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Kambri Mason