Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Intern
Kameka Keller

Kameka Keller

Tonawanda,NY

Summary

Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

Community Service Coordinator

Heritage Christian Services
Buffalo , NY
08.2021 - Current
  • Assist individuals with finding staff
  • Organize Community Habilitation group activities
  • Payroll
  • Teach CPR
  • Write Staff Action Plans and safeguards for individuals
  • Intakes
  • Organized and detail-oriented with strong work ethic
  • Developed and maintained courteous and effective working relationships
  • Managed time efficiently in order to complete all tasks within deadlines

Customer Service Representative

Geico
Buffalo, NY
12.2012 - 02.2014
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints

Day Manager

Heritage Christian Services
Rochester, NY
05.2008 - 07.2011
  • Insure that all safety checks are done
  • Make sure all individuals are up and ready for work
  • Insure all house hold items are purchased
  • Keeping records of monthly expense
  • Staff completed all their assigned work duties

Education

Community - Human Service

SUNY Empire State College
Saratoga Springs, NY
05.2024

Skills

  • Microsoft word
  • Customer service
  • Planning
  • ADP/payroll
  • Microsoft office
  • Coordination
  • Staff training
  • CPR instructor
  • Community Events
  • Employee Performance Evaluations
  • Staff Motivation and Discipline
  • Staff Assignments
  • Training and Leadership
  • Ordinance enforcement

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Community Service Coordinator

Heritage Christian Services
08.2021 - Current

Customer Service Representative

Geico
12.2012 - 02.2014

Day Manager

Heritage Christian Services
05.2008 - 07.2011

Community - Human Service

SUNY Empire State College
Kameka Keller