Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goals.
Overview
24
24
years of professional experience
Work History
Shift Supervisor
Starbucks
05.2014 - 12.2023
Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Responded to and resolved customer questions and concerns.
provide Customers with quality products and fast service.
Cashier
H&M Hennes & Mauritz
01.2007 - 03.2013
Greeted customers entering store and responded promptly to customer needs.
Handled customer inquiries and suggestions courteously and professionally.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Maintenance Worker
City Of New York Parks & Recreation
03.2004 - 09.2006
Followed safety precautions to avoid personal injury and provide safe work environment.
Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
Provide excellence customer service to all park patrons, answer questions and direct visitors to different
Pathmark
Cashier
02.2000 - 03.2004
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.