Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kamer Osman

Austin

Summary

Dynamic Front Desk Medical Receptionist with proven expertise at AICA in patient scheduling and insurance verification. Recognized for enhancing patient relations and reducing no-show rates through effective appointment management. Committed to maintaining confidentiality and fostering a welcoming environment, ensuring exceptional service and support to both patients and medical staff.

Overview

4
4
years of professional experience

Work History

Front Desk Medical Receptionist

AICA
11.2024 - 07.2025
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.

Front Desk Medical Receptionist

Milan Laser Hair Removal
02.2023 - 08.2024
  • Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
  • Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Provided administrative support to medical staff, assisting with various clerical tasks as needed.

Front Desk Receptionist

Maria Heckscher Hair Salon
12.2021 - 02.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Developed strong working relationships with team members, fostering a positive work environment.

Education

Bachelor of Science - Public Health

Georgia State University
Atlanta, Georgia
05-2023

Skills

  • Patient scheduling
  • Appointment management
  • Insurance verification
  • Patient registration
  • Patient relations

Languages

Arabic
Limited Working
Spanish
Limited Working

Timeline

Front Desk Medical Receptionist

AICA
11.2024 - 07.2025

Front Desk Medical Receptionist

Milan Laser Hair Removal
02.2023 - 08.2024

Front Desk Receptionist

Maria Heckscher Hair Salon
12.2021 - 02.2023

Bachelor of Science - Public Health

Georgia State University

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