Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kameron Earls

Riverside,CA

Summary

Detail-oriented Medical Support Assistant with expertise in HIPAA compliance and patient communication. Proven track record in streamlining processes and enhancing team efficiency.

Trained in technical support and infrastructure management. Knowledgeable about supporting users with in-person and remote assistance. Quality-driven and self-motivated individual with a superior work ethic and diligent nature.

Overview

12
12
years of professional experience

Work History

Medical Support Assistant

Department of Veterans Affairs
Loma Linda, CA
02.2023 - 11.2025
  • Coordinated patient scheduling to optimize clinic workflow and reduce wait times.
  • Managed electronic health records, ensuring accuracy and confidentiality of patient information.
  • Assisted healthcare providers with administrative tasks, enhancing overall team efficiency.
  • Implemented process improvements that streamlined patient intake procedures.
  • Trained new staff on operational protocols and use of electronic systems for improved service delivery.
  • Facilitated communication between patients and medical staff to ensure clear understanding of care plans.
  • Monitored inventory levels of medical supplies, coordinating timely replenishment to support clinical needs.
  • Developed training materials to enhance knowledge of best practices among team members in patient care processes.
  • Provided compassionate support, addressing patient concerns and inquiries in a professional manner.
  • Maintained strict confidentiality, adhering to HIPAA regulations while handling sensitive patient information.
  • Maintained a high degree of professionalism and composure in high-stress situations, ensuring the well-being of patients and staff alike.

Receptionist

Holiday Inn Express Hotel
Murrieta, CA
05.2018 - 08.2021
  • Managed front desk operations, ensuring seamless guest check-in and check-out processes.
  • Coordinated room reservations using property management software to optimize occupancy rates.
  • Provided concierge services, assisting guests with inquiries about local attractions and dining options.
  • Trained new reception staff on customer service protocols and hotel procedures for consistency.

Aviation Boatswain's Mate, Fuels

United States Navy, Boatswain's Mate
Bremerton, WA
04.2014 - 04.2018

Responsible for fueling aircraft along with routine maintenance.

Education

Associate of Science - Information Technology

Platt College
Riverside, CA
04-2026

Skills

Detail-oriented

  • Medical record assessment
  • HIPAA compliance
  • IT troubleshooting
  • Software updates
  • Hardware installations
  • Document management
  • IT compliance
  • Network infrastructure updates
  • Technical support
  • Hardware upgrades
  • Software installation
  • Application support
  • System administration
  • LAN/WAN
  • Windows 10
  • Microsoft outlook

Timeline

Medical Support Assistant

Department of Veterans Affairs
02.2023 - 11.2025

Receptionist

Holiday Inn Express Hotel
05.2018 - 08.2021

Aviation Boatswain's Mate, Fuels

United States Navy, Boatswain's Mate
04.2014 - 04.2018

Associate of Science - Information Technology

Platt College