Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kameron Goldsmith

Protem,USA

Summary

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Assistant Manager

U-Haul
01.2024 - 07.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

Gig Work/Shopper

Instacart
10.2020 - 01.2024
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Storage Assistant

Silver Springs Storage
01.2023 - 10.2023
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Demonstrated adaptability by quickly mastering new software applications for various tasks.

Part Time Cleaner

Silver Springs RV Park
02.2022 - 10.2023
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.

Cleaner/Janitor

ABBCO Service Corp.
03.2022 - 10.2022
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.

Hop Grader

Washington State Department Of Agriculture
08.2020 - 10.2020
  • Successfully pass the USDA Acts and Regulations Test and technician test.
  • Graded raw materials based on checklist of quality standards.
  • Managed deadlines effectively, ensuring timely completion of all required tasks while maintaining high-quality standards throughout the evaluation process.

Instacart Shopper

Instacart
11.2019 - 10.2020
  • Provide excellent customer service to maintain a high star rating.
  • Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
  • Worked productively with customers to meet order requirements and service expectations.

Hop Grader

Washington State Department Of Agriculture
08.2019 - 10.2019
  • successfully pass the USDA Acts and Regulations Test and technician test.
  • Removed items of inferior grades from production lines and collected for alternate use or disposal.

Cherry Inspector

Washington State Department Of Agriculture
06.2019 - 07.2019
  • Under close supervision, interpret and apply grading standards while performing inspection procedures for fresh cherries.
  • Identify cherry defects and documents accurate and detailed information into F&V's inspection system.
  • Reject inspection lots when product has exceeded grade tolerances.
  • Issue federal-state certificates, shipping documents and other clearance documents for domestic and foreign destinations as well as FV 294 documents
  • Obtain sample from each cherry shipment for crushing.
  • Use refractometer to create brown sugar and water solution that is used to submerge crushed cherries and detect insect larva.
  • Identify and collect any larva in crushing sample, adhering to protocol if larva is found. Communicate findings with supervisor and warehouse foreman.

Hop Grader

Washington State Department Of Agriculture
08.2018 - 10.2018
  • Successfully pass the USDA Acts and Regulations Test and technician test.
  • Graded raw materials based on checklist of quality standards.
  • Managed deadlines effectively, ensuring timely completion of all required tasks while maintaining high-quality standards throughout the evaluation process.

Work Coordinator

U.S. Bank
10.2016 - 03.2018
  • Supervise over 6 employees
  • Input payroll weekly
  • Answer phones professionally and courteously as well as taking messages and transferring calls
  • Perform monthly & Quarterly audits for CCTV and Alarm Test
  • Assisting in prepping and shipping vault money for Loomis
  • Assist in prepping and shipping out Customer cash and coin orders
  • Receiving bags from both Loomis and Garda while following receiving procedures
  • Assist in balancing cash daily
  • Assist in prepping deposits for tellers to process
  • Coach tellers and train in deposit processing
  • Complete nightly reports
  • Complete daily emails
  • Provide customer service over the phone
  • Open and maintenance new and old accounts
  • Complete end of month duties and reports along with retention
  • Assist Item Processing department in Receiving, prepping, ATM, Running iTran, audits, Train/onboard new employees and truncation
  • Helping to reduce teller differences through coaching and training
  • Completing Recon reports, losses, balancing offsite coin
  • Complying with AML and BSA practices to ensure appropriate reporting for CTR and IRF
  • Set up new phone voicemail while setting up alternate voicemail for holidays
  • Chat with IT for employees having computer problems or other technical difficulties

Senior Customer Service Associate

Central Valley Bank
09.2013 - 02.2016
  • Supervise teller line
  • Greet Customers
  • Answer phones professionally and courteously as well as taking messages and transferring calls
  • Accurately process customer's transactions such as; deposits, withdrawals & loan payments
  • Perform monthly & quarterly branch audits while using Microsoft Excel spread sheets
  • Balance vault daily & maintain vault log
  • Balance teller drawer daily
  • Prepare & ship vault money for Loomis Fargo as well as ordering cash/coin from Loomis Fargo while staying within vault cash limits
  • Help guide customers to an account that will best fit their needs
  • Open new personal & business accounts
  • This requires interviewing the customer to determine the account that best fits their needs. Also collecting all required documents and information from the customers before the account can be opened.
  • Maintain customer contact through follow up calls or emails.
  • Prepare all documents received from or filled out by customers to mailed out for imaging
  • Ordering office and branch supplies
  • Verify all money that is being transferred into vault from other bank tellers
  • Maintain retention & destruction logs
  • Perform account maintenance such as;
  • Setting up pre-authorized transactions
  • Updating customer personal information
  • Order debit cards & fill out correct forms needed as well as hot carding lost or stolen debit cards
  • Insure all forms are filled out accurately in their entirety & sent via email, mail or faxed to the correct department
  • Thoroughly explain bank products to customers & answer possible questions for personal & business accounts
  • Follow standard operating procedures in all banking aspects
  • Cash handling, cash order/shipment, processing transactions/check endorsements & security procedures etc.....
  • Balance ATM & maintain ATM log
  • Record weekly branch meeting minutes
  • Log work orders to facilities for bank maintenance
  • Process daily overdraft reports

Education

Bachelor of Science - College

WGU
Utah
08-2027

Arts/ DTA (Associate in Arts (AA)) - undefined

Yakima Valley Community College
Yakima, WA
06.2011

Nursing Assistant (Certificate of Completion) - undefined

Yakima Valley Technical Skills Center
Yakima, WA
05.2008

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Staff training and development
  • Staff supervision
  • Task delegation
  • Goal setting
  • Conflict resolution
  • Microsoft Office 360

Certification

Driver's License

Timeline

Assistant Manager

U-Haul
01.2024 - 07.2025

Storage Assistant

Silver Springs Storage
01.2023 - 10.2023

Cleaner/Janitor

ABBCO Service Corp.
03.2022 - 10.2022

Part Time Cleaner

Silver Springs RV Park
02.2022 - 10.2023

Gig Work/Shopper

Instacart
10.2020 - 01.2024

Hop Grader

Washington State Department Of Agriculture
08.2020 - 10.2020

Instacart Shopper

Instacart
11.2019 - 10.2020

Hop Grader

Washington State Department Of Agriculture
08.2019 - 10.2019

Cherry Inspector

Washington State Department Of Agriculture
06.2019 - 07.2019

Hop Grader

Washington State Department Of Agriculture
08.2018 - 10.2018

Work Coordinator

U.S. Bank
10.2016 - 03.2018

Senior Customer Service Associate

Central Valley Bank
09.2013 - 02.2016

Arts/ DTA (Associate in Arts (AA)) - undefined

Yakima Valley Community College

Nursing Assistant (Certificate of Completion) - undefined

Yakima Valley Technical Skills Center

Bachelor of Science - College

WGU

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