Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kameron Koch

Bulverde,TX

Summary

Customer Service-oriented Claims Adjuster skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes while also being caring to different types of clients needs whilst benefiting carrier.

Overview

8
8
years of professional experience

Work History

Independent Insurance Adjuster

Independant
06.2023 - Current
  • Currently a licensed Adjuster with the states of Texas ( home state) Florida and NY! xactimate level 1 training as well
  • Prepared summaries of damage, payments, and policy coverage.
  • Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.

Automotive Technician

LEXUS
12.2020 - 01.2022
  • I worked my way up from quick lube to a level 2 technician in 8 months being able to perform simple things like brakes and alignments
  • Achieved master level technician skills in engine and suspension repair

Customer Service Representative

H-E-B
01.2018 - 02.2020
  • I was cross-functional which means every shift I worked a different department helping customers throughout the entire store, I also assissted in TELE-HELP for customers over the phone, this gave me good adaptability skills along with strengthening my customer service etiquette.

Teller

Wells Fargo
08.2018 - 01.2019
  • Providing financial transactions for Customers
  • Cash handling
  • Assisting in financial Advice

Customer Service

Walmart
09.2015 - 07.2017

Provided customer service as a cashier and a customer service rep in returns department assisting and defusing multiple situations for customers and associates.

Education

Associate - Automotive Technology in applied sciences, Automotive technology

St Philip's College
San Antonio, TX

Xactimate Level 1 -

VERISK XACTIMATE

High School Diploma -

Smithson Valley High School
New Braunfels, TX
06.2018

Skills

  • Xactimate
  • Xactinalysis
  • Customer Service (5 years)
  • Decision Making
  • Communication (5 years)
  • Problem Solving
  • Adaptability
  • Technology (7 years)
  • Mechanical knowledge
  • Mechanic Experience
  • Claims File Management Processes
  • Underwriting Knowledge
  • Advanced Oral and Written Communication Skills
  • Advanced Computer Skills
  • Property Adjusting

Timeline

Independent Insurance Adjuster

Independant
06.2023 - Current

Automotive Technician

LEXUS
12.2020 - 01.2022

Teller

Wells Fargo
08.2018 - 01.2019

Customer Service Representative

H-E-B
01.2018 - 02.2020

Customer Service

Walmart
09.2015 - 07.2017

Associate - Automotive Technology in applied sciences, Automotive technology

St Philip's College

Xactimate Level 1 -

VERISK XACTIMATE

High School Diploma -

Smithson Valley High School
Kameron Koch