Dynamic Service Manager with a proven track record in operational efficiency and team leadership. Skilled in training staff, enhancing customer satisfaction, and implementing process improvements to drive productivity.
Overview
3
3
years of professional experience
Work History
Service Manager
Chipotle
League City, TX
08.2024 - Current
Oversaw daily operations to ensure high-quality customer service and efficient workflow.
Trained and mentored staff on food safety standards and operational procedures.
Implemented process improvements that enhanced team productivity and reduced wait times.
Managed inventory levels, ensuring optimal stock availability while minimizing waste.
Resolved customer concerns promptly, maintaining positive relationships and enhancing satisfaction.
Assistant General Manager
Sonics Drive In
Dickinson, TX
04.2023 - Current
Streamlined daily operations to enhance service efficiency and customer satisfaction.
Trained and mentored team members on best practices and operational standards.
Developed staff schedules to optimize labor costs while maintaining service quality.
Implemented inventory management procedures to reduce waste and improve stock accuracy.