Kameron Niemi
2100 SW 8th Street Apt. 808 Miami,Florida
Summary
Communicative Server/Manager dedicated to going above and beyond to create unforgettable guest experiences. Establish rapport with management and staff through quality of service and personal interaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager/General Manager
Sammys Woodfired Pizza
San Diego, CA
06.2024 - 05.2026
- Supervised daily operations to ensure exceptional customer service and product quality.
- Developed and implemented training programs to enhance staff performance and efficiency.
- Analyzed sales trends to optimize menu offerings and drive profitability.
- Coordinated inventory management processes to minimize waste and reduce costs.
- Fostered a positive work environment through effective communication and team-building initiatives.
- Monitored compliance with health and safety regulations, ensuring a safe dining experience for customers.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Banquet Server/Captain
The Broadmoor Hotel
01.2021 - 01.2024
- Maintained a very high standard of appearance
- Set Breakfast, Lunch and Dinner Place settings
- Served up to 10+ Table Sections for dinner Services
- Managed staff up to 25 employees
- Correctly read and executed BEO’s determined by group and Conference Managers.
- Employee Of The Month 10/23 (Space Symposium)
- Shining Star of December ‘23
FOH/Expo
Red Robin
Colorado Springs, CO
01.2020 - 01.2022
- Assisted with completion of food plates as well as overseeing quality and appearance
- Provide exceptional customer service resulting in a high rate of customer satisfaction
- Maintain a professional work environment for coworkers to be productive and active with their assignments
- Demonstrated excellent customer service skills and an uncommon ability to relate with and satisfy all kinds of customers resulting in numerous regular customers and guest compliments.
- Ensure speed of service was executed for all food orders.
Server/Headserver
Mikuni’s Sushi
01.2017 - 01.2020
- Ensured the availability and quality of all dishes, glassware, cookware and utensils
- Provide exceptional customer service resulting in a high rate of customer satisfaction
- Maintain a professional work environment for coworkers to be productive and active with their assignments
- Sanitized and set tables for next guests
Manager
Blue Nami Sushi
Folsom, CA
01.2015 - 01.2017
- Budget and financial oversight of all products
- Maintained a high level of standards for employee service and knowledge
- Trained new employees on restaurant protocols and answered task-related inquiries to help with job role adjustment
- Maintained an outstanding customer service oriented environment through selection, training and development of staff
- Build rapport with customers by asking probing questions and utilizing effective listening skills
Education
Diploma - undefined
Vista Del Lago
Folsom, CASkills
- High-volume dining
- Order delivery practices
- Menu memorization
- Food sales and promotion
- Guest relations management
- Fostered teamwork, safety and professionalism
- Practice safe food storage and cleanliness
- Tableside service
- Order accuracy
- Hospitality service expertise
- Communication skills
- Menu presentation
- Organizational practices
- Quick learner
LANGUAGES
English
Certification
ServSafe/RBS certifications.
Timeline
Manager/General Manager
Sammys Woodfired Pizza
06.2024 - 05.2026
Banquet Server/Captain
The Broadmoor Hotel
01.2021 - 01.2024
FOH/Expo
Red Robin
01.2020 - 01.2022
Server/Headserver
Mikuni’s Sushi
01.2017 - 01.2020
Manager
Blue Nami Sushi
01.2015 - 01.2017
Diploma - undefined
Vista Del Lago