Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Kameshia Tinsley

Balch Springs,TX

Summary

Tax professional with extensive knowledge of compliance standards and regulations. Proven expertise in customer relations, time management, and effective communication. Experienced in tax evaluations, statement preparation, and management of returns and reporting requirements. Licensed to represent individuals and businesses in tax examinations, collections, and appeals, with a strong track record of driving financial growth and compliance.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Cargivers
Tyler, TX
06.2024 - Current
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Assisted individuals with daily living activities such as bathing, dressing, and grooming.
  • Collaborated with other staff members to develop individualized service plans for each participant.
  • Assisted in planning and implementing recreational activities for participants.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Developed relationships with families of those receiving services to ensure continuity of care.
  • Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
  • Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
  • Facilitated social interactions between participants and their peers in the community.
  • Provided guidance and support to ensure safety of individuals served.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Transported clients to doctor's appointments and errands.
  • Reported changes in client condition to administrators, facilitating nursing intervention.
  • Monitored client's well-being, safety, and comfort under physician direction.
  • Documented current patient information to update vital signs, behaviors, and eating habits.
  • Assisted individuals in learning and developing new skills.
  • Accompanied or transported clients to appointments, errands and social activities.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Supervised medication administration, personal hygiene, and other activities of daily living.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.

0ffice Manger

Tax Pros Income Tax Service
Palestine , TX
01.2010 - Current
  • Streamlined processes to enhance workflow efficiency across organization.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Provided leadership during times of organizational change or crisis situations.
  • Ensured compliance with industry regulations and company policies.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Analyzed market trends and competitor activity to inform business strategy.
  • Enhanced customer satisfaction through the development of a customer service excellence program.
  • Oversaw daily operations, maintaining efficiency and quality standards.

Education

High School Diploma -

Jacksonville High School
Jacksonville, TX
06-1995

Skills

  • Crisis intervention
  • Medication management
  • Behavior monitoring
  • Daily living support
  • Recreational activity planning
  • Documentation skills

Certification

Cpr, Sama trained, med trained

Affiliations

I'm a mother of 2 girls and grandmother of 6 beautiful grandkids. My 21 yr old is in college at Tyler Junior College majoring in nursing. I also help take care of my dad who has cancer.

References

References available upon request.

Timeline

Direct Support Professional

Cargivers
06.2024 - Current

0ffice Manger

Tax Pros Income Tax Service
01.2010 - Current

High School Diploma -

Jacksonville High School

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