KAMIKO FREEMAN
Garden City,MI
Summary
Experienced Executive Assistant with over 10 years of experience managing office operations to ensure client satisfaction. Adept at facilitating communications, supporting administrative tasks, and aligning business goals with administrative functions to drive efficiency. Proven track record of maximizing operational impact, saving time, and enhancing productivity. Committed to simplifying the lives of busy executives through proactive support.
Overview
21
21
years of professional experience
Work History
Customer Support/Administrative Assistant
Institute for Multi-Sensory Education
11.2022 - Current
- Listen to customers’ questions and concerns and provide answers or responses
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly
- Provided information about products and services
- Reviewed or made changes to customer accounts
- Investigated and resolved customer inquiries and complaints quickly
- Assisted district instructors with scheduling training and updated roster list
Executive Administrative Assistant
TYME Consulting Engineers, Inc.
02.2022 - 11.2022
- Provided administrative and business support to the President and direct reports
- Extensive calendar management, travel arrangements, and phone screening
- Plan and schedule meetings, teleconferences, and video calls
- Expense report verification, entry, and approval
- Presentation preparation using Microsoft PowerPoint
- Updated employee handbook and other relevant policy documents
- Updated website and other social media platforms using WordPress
Administrative Assistant/Packaging Developer
Carhartt INC.
12.2004 - 02.2022
- Scheduled meetings for managers, executives, and clients
- Greet clients and visitors with excellent customer service skills
- Performed administrative duties such as filing, answering phones, distributing mail, maintaining calendars, and travel management for the senior leadership team
- Proficient verbal and written communication skills for understanding project requirements
- Problem-solving abilities to correct any challenges or inefficiencies for the best results
- Developed packaging such as hang tags, size tapes, stickers, and care labels
- Executed the development process from concept to production for packaging branding
- Researched visual trends for packaging design needs
- Requested and approved prototypes from trim suppliers for development
- Knowledge and experience with various substrates such as adhesive for stickers, corrugated boards, and paper packaging
- Coordinated testing materials and analyzed the results
- Collaborated with packaging suppliers, vendors, and design agencies
- Comprehensive knowledge of concept development, design, and all phases of production
- Created packaging components and maintained the bill of materials for various categories
Education
High School Diploma -
Skills
- Proficient in MS Office Software Suite with Outlook, Excel, Word, PowerPoint, and Teams
- Expertise with the Adobe Creative Suite, specifically Illustrator and Photoshop
- WordPress
- Web-Based Skills
- Highly motivated and self-directed
- Professional verbal and written communication skills
- High-level problem-solving ability, including independent judgment and decision-making skills
- Ability to multitask and meet deadlines
- Strong interpersonal skills, with developed time management and organizational skills
- Teamwork and collaboration
- Multitasking and time management
- Customer service
Timeline
Customer Support/Administrative Assistant
Institute for Multi-Sensory Education
11.2022 - Current
Executive Administrative Assistant
TYME Consulting Engineers, Inc.
02.2022 - 11.2022
Administrative Assistant/Packaging Developer
Carhartt INC.
12.2004 - 02.2022
High School Diploma -
Similar Profiles
Jordan Marie AtkinsonJordan Marie Atkinson
Customer Support Coordinator at Institute Of Multi-Sensory EducationCustomer Support Coordinator at Institute Of Multi-Sensory Education
Jennifer KoffeeJennifer Koffee
Level 5 IMSE OG Master Instructor at Institute For Multi-Sensory EducationLevel 5 IMSE OG Master Instructor at Institute For Multi-Sensory Education
Rosie BarrettRosie Barrett
Session Leader/ Content Creator at Hartbeeps UK Multi-Sensory ClassesSession Leader/ Content Creator at Hartbeeps UK Multi-Sensory Classes
Braden EarleBraden Earle
Merchandising Team Lead at O&W Inc.Merchandising Team Lead at O&W Inc.
Molly SaidMolly Said
Registered Nurse at Mott Children's HospitalRegistered Nurse at Mott Children's Hospital