KAMILAH DAVIS
Mount Vernon,NY
Summary
Adept Certified Nursing Assistant with a proven track record at Morningside Nursing and Rehabilitation Center, showcasing exceptional patient communication and vital sign monitoring. Elevated patient satisfaction through dedicated care and efficient problem-solving. Skilled in HIPAA compliance and team collaboration, consistently ensuring safety and high-quality patient-focused care.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Morningside Nursing and Rehabilitation Center
BRONX, NEW YORK
10.2018 - Current
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Supported non-ambulatory residents in range of motion exercises.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Answered call lights promptly and responded to patient needs accordingly.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Planned and served meals and snacks to patients according to prescribed diets.
- Conducted patient education on health maintenance and disease prevention.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Cleaned and sanitized patient rooms according to established protocols.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Collected specimens from patients for laboratory testing purposes.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
CASHIER
Fairway Supermarket
Pelham, NY
09.2017 - 10.2019
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Collected payments and provided accurate change.
- Learned roles of other departments to provide coverage and keep store operational.
- Resolved customer complaints professionally in accordance with company policy.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Welcomed customers, offering assistance to help find store items.
Customer Service Representative
Fairway Supermarket
PELHAM , NEW YORK
09.2017 - 10.2018
- Used approved scripts to de-escalate angry customers during telephone interactions.
- Provided exceptional customer service to ensure customer satisfaction.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Cashier
Rye Playland
RYE , NY
06.2016 - 09.2016
- Counted and balanced cashier drawers.
- Worked closely with front-end staff to assist customers.
- Scanned items and checked pricing on cash register for accuracy.
- Recognized by management for providing exceptional customer service.
Education
High School Diploma -
MOUNT VERNON HIGH SCHOOL
100 California Rd, Mt Vernon, NY 10552 06-2017
Skills
- Time management
- Safety protocols
- Responding to emergencies
- Patient-focused care
- HIPAA compliance
- Medical terminology
Certification
- CERTIFIED PHLEBOTOMY TECHNICIAN
- CERTIFIED NURSING ASSISTANT
- CERTIFIED MEDICAL ASSISTANT
Timeline
Certified Nursing Assistant
Morningside Nursing and Rehabilitation Center
10.2018 - Current
CASHIER
Fairway Supermarket
09.2017 - 10.2019
Customer Service Representative
Fairway Supermarket
09.2017 - 10.2018
Cashier
Rye Playland
06.2016 - 09.2016
High School Diploma -
MOUNT VERNON HIGH SCHOOL
Similar Profiles
Marie Jo MarzanMarie Jo Marzan
Assistant Director of Nursing/Risk Management at Morningside Nursing and Rehabilitation CenterAssistant Director of Nursing/Risk Management at Morningside Nursing and Rehabilitation Center
Shelita BrumfieldShelita Brumfield
Certified Nursing Assistant at Morningside Nursing and Rehabilitation CenterCertified Nursing Assistant at Morningside Nursing and Rehabilitation Center
Richard BelemkoabgaRichard Belemkoabga
Certified Nursing Assistant/ BLS Certified at Morningside Nursing and Rehabilitation CenterCertified Nursing Assistant/ BLS Certified at Morningside Nursing and Rehabilitation Center