Kamiliya Noor
Nashville,TN
Summary
Attentive Grocery Team Member provides friendly and efficient customer service, demonstrating sincerity, and respect during all interactions. Exhibits teamwork to provide pleasant working and shopping environment. Demonstrates excellent communication and relationship-building skills.
Highly skilled IT Technician with robust background in troubleshooting, software and hardware installation, and network support. Display strong abilities in problem-solving, customer service, and technical communication. Proven track record of enhancing system performance and reducing downtime across various work settings. Known for adapting quickly to new technologies and mastering innovative tools.
Overview
2
2
years of professional experience
2025
2025
years of post-secondary education
Work History
Grocery Team Member
Amazon
Nashville, TN
04.2025 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Worked effectively in team environments to make the workplace more productive.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Costumer service
United Airlines
Nashville, TN
07.2024 - Current
- Developed strategies to improve customer service experience.
- Provided customer service to clients receiving deliveries.
- Compiled weekly reports on customer service performance metrics.
- Provided technical support through troubleshooting and resolving user issues.
- Responded to support requests via phone, email, and ticketing system promptly.
- Assisted customers with various types of technical issues via email, live chat, and telephone.
- Collaborated with technical staff to establish goals and objectives for system improvements and upgrades.
Education
Bachelor of Science -
Kenya
Somalia, Somalia 08.2021 - 01.2026
Glencliff
Nashville, TNSkills
- Customer service
- Technical support
- Data analysis
- Problem solving
- System maintenance
- Network configuration
- Troubleshooting
- Effective communication
- Critical thinking
Timeline
Grocery Team Member
Amazon
04.2025 - Current
Costumer service
United Airlines
07.2024 - Current
Bachelor of Science -
Kenya
08.2021 - 01.2026
Glencliff