KAMILLE KANE
Tacoma,Washington
Summary
Proven ability in customer service and communication, demonstrated through a dynamic role at McGee Air Services. Excelled in a fast-paced environment, ensuring safe cargo handling and providing exceptional passenger assistance. A team player and goal-driven individual, adept at managing emergencies and maintaining high safety standards with Service Masters of Tacoma.
Overview
17
17
years of professional experience
Work History
Passenger Service Agent
Swissport
SeaTac, Washington
06.2024 - Current
- Interpreted identification labels and tags to properly route baggage and cargo.
- Prepared reports detailing daily activities including number of boarded passengers and revenue generated.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Ordering special meal requests prior to 24hour flights, hotel stays for inbound pilots and crews.
- Provided assistance to passengers with limited mobility.
- Provided clients with assistance in preparing required travel documents and forms.
- Furnished customers with information on routes, gates, and terminals to assuage baggage and boarding concerns.
- Checked in passengers, assigned seats, and issued boarding passes.
- Coordinated ground transportation services for arriving and departing passengers.
Airport Ramp Agent
MCGEE AIR SERVICES
SeaTac, WA
06.2022 - Current
- Organized paperwork associated with air cargo shipments including manifests, bills of lading
- Provided customer service assistance by assisting passengers with any needs or concerns they may have had at the airport terminal
- Controlled ground traffic flow through proper placement of cones or barricades near active runways
- Assisted in baggage handling including sorting and loading and unloading from conveyor systems
- Loaded and unloaded cargo onto aircraft safely while adhering to weight restrictions
- Conducted routine maintenance checks on ground support equipment such as belt loaders and tow tractors
Fire Technician
SERVICE MASTERS OF TACOMA
Tacoma, WA
03.2020 - 06.2022
- Safely handled cleaning chemicals to comply with guidelines and procedures
- Responded promptly to emergency requests for cleaning services during off-hours
- Transported heavy equipment between work sites when needed
Sales Associate/Cashier
ROSS DRESS FOR LESS
Phoenix, US
04.2018 - 03.2019
- Operated cash register, handling cash, debit and credit cards during transactions
- Stocked product shelves, ensuring products look presentable
- Provided excellent customer service and made guests feel welcomed
Crewmember
MCDONALDS
Phoenix, US
02.2018 - 04.2018
- Provided friendly and timely service
- Handled all cash and credit card transactions
Hostess
LA MADELINE
Tulsa, US
01.2016 - 02.2018
- Greeted guests as they entered the restaurant and helped them to their seats
- Monitored flow and queue for walk-in customers
- Addressed all inquiries related to service and menu
Bin Weigher
OCEAN SPRAY
Tomah
03.2015 - 12.2015
- Weighed cranberries to exact specifications required by company
- Prepared cranberries for shipping, following all safety standards
Crewmember
MCDONALDS
Junction City
12.2013 - 03.2015
- Provided friendly and timely service
- Handled all cash and credit card transactions
Elderly Caregiver
BUSINESS FOR SELF
White River
10.2009 - 12.2013
- Provided excellent care for elderly grandmother
- Advocated for her dignity, respect, and freedom
- Observed her physical and mental condition for changes
Indigenous Health Care Worker/Optometry Department
HOPI HEALTH CARE CENTER
Polacca
06.2008 - 08.2009
- Triaged patients, directing them to proper care
- Scheduled patient appointments for required healthcare
- Ordered glasses as prescribed by doctor for each patient
Education
Certification in Pharmacy Technician -
Brookline College
Phoenix04.2013
High School Diploma -
Hopi Jr. and Sr. High School
AZ01.2001
Skills
- Customer Service
- Team Player
- Communication
- Positive
- Flexible
- Goal Driven
Timeline
Passenger Service Agent
Swissport
06.2024 - Current
Airport Ramp Agent
MCGEE AIR SERVICES
06.2022 - Current
Fire Technician
SERVICE MASTERS OF TACOMA
03.2020 - 06.2022
Sales Associate/Cashier
ROSS DRESS FOR LESS
04.2018 - 03.2019
Crewmember
MCDONALDS
02.2018 - 04.2018
Hostess
LA MADELINE
01.2016 - 02.2018
Bin Weigher
OCEAN SPRAY
03.2015 - 12.2015
Crewmember
MCDONALDS
12.2013 - 03.2015
Elderly Caregiver
BUSINESS FOR SELF
10.2009 - 12.2013
Indigenous Health Care Worker/Optometry Department
HOPI HEALTH CARE CENTER
06.2008 - 08.2009
Certification in Pharmacy Technician -
Brookline College
High School Diploma -
Hopi Jr. and Sr. High School