Kamille Williams
Northlake
Summary
Energetic hospitality professional with 15+ years of hands-on experience in fast paced restaurants and bars. Proven Ability to deliver exceptional guest service, increased sales though suggestive selling, and train team members to uphold high service standards. Strong cash-handling accuracy, shift supervision, and collaboration with kitchen staff to ensure timely, accurate orders. Seeking serving/bartending roles where reliability, teamwork, and a guest-first mindset drive positive dining experiences.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Server
Begbies Bar & Bistro
Quesnel, British Columbia(Canada)
05.2025 - 03.2026
- Provided attentive service to guests, ensuring a positive dining experience.
- Assisted in menu knowledge, effectively answering customer inquiries and enhancing satisfaction.
- Maintained cleanliness and organization of dining area, contributing to efficient operations.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Server
Montanas Cookhouse BBQ & Bar
Prince George, British Columbia(Canada)
03.2022 - 05.2025
- Processed payments efficiently, managing cash register and handling transactions securely.
- Adapted quickly to changing customer demands during peak hours, demonstrating flexibility.
- Supported team members by sharing best practices for exceptional service delivery.
- Engaged with customers to gather feedback, identifying opportunities for service improvements.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
Server/Bartender
Old Trapper
Grande Prairie, Alberta(Canada)
12.2020 - 10.2021
- Delivered exceptional customer service by efficiently processing orders and addressing guest inquiries.
- Collaborated with kitchen staff to ensure timely food preparation and delivery for optimal dining experience.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server/Bartender/Supervisor/Cash Office Associate
Shark Club Sports Bar & Grill
Quesnel, British Columbia
02.2011 - 10.2018
- Delivered exceptional customer service in high-volume settings, ensuring guest satisfaction and retention.
- Managed multiple tables efficiently, prioritizing tasks to enhance workflow during peak hours.
- Handled cash transactions and period binders accurately while maintaining compliance with cash handling procedures.
- Resolved guest complaints promptly, improving overall dining experience and loyalty to establishment.
- Implemented new service protocols that streamlined operations and improved team efficiency during shifts.
- Cultivated warm relationships with regular customers.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
Education
Certificate/Degree - Social Work
College Of New Caladonia
Quesnel, British Columbia(Canada)High School Diploma -
Corrileu Secondary School
Quesnel, British Columbia(Canada)06-2010
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Safe food handling
- Quality control
- Suggestive selling
- Guest relations management
- Point of sale operation
- Beverage preparation
Certification
Food Safe
Serving it Right
WHIMIS
First Aid
Non-Violent Crisis Intervention
Timeline
Server
Begbies Bar & Bistro
05.2025 - 03.2026
Server
Montanas Cookhouse BBQ & Bar
03.2022 - 05.2025
Server/Bartender
Old Trapper
12.2020 - 10.2021
Server/Bartender/Supervisor/Cash Office Associate
Shark Club Sports Bar & Grill
02.2011 - 10.2018
Certificate/Degree - Social Work
College Of New Caladonia
High School Diploma -
Corrileu Secondary School