Kamini Patel
Gladewater,TX
Summary
Work-driven employee with the need to meet expectations. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively to meet customer satisfaction and giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Motel Manager
Economy Inn
Gladewater, TX
03.2021 - Current
- Conducted regular inspections of guest rooms and public areas to ensure high standards of cleanliness and maintenance.
- Resolved customer complaints in a timely manner by providing excellent customer service.
- Mentored new employees, demonstrating best methods for servicing clients and guests.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Motel Manager
Days Inn By Wyndham
Centerville, TX
09.2018 - 12.2020
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Handled guest complaints and offered complimentary services for hardship cases.
Motel Manager
Royal Inn
Duncanville, TX
10.2016 - 08.2018
- Assisted guests at check-in, providing information on various services within hotel.
- Advised housekeeping staff of rooms vacated and ready for cleaning.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
Education
High School Diploma -
Desoto Central High School
Southaven, MSSkills
- Complaint Handling
- Front Desk Operations
- Guest Experiences
- Telephone Etiquette
- Cash Handling
- Staff Training and Development
- Quality Assurance
- Hospitality
Languages
Gujarati
Native/ Bilingual
Spanish
Full Professional
English
Professional
Timeline
Motel Manager
Economy Inn
03.2021 - Current
Motel Manager
Days Inn By Wyndham
09.2018 - 12.2020
Motel Manager
Royal Inn
10.2016 - 08.2018
High School Diploma -
Desoto Central High School