Kamisha C Collins
New Castle,DE
Summary
I am a hard worker that work well with a team. I’m punctual, friendly, have over 10 yrs of warehouse experience
Overview
5
5
years of professional experience
Work History
Package Handler
FedEx
Philadelphia, Pennsylvania
09.2022 - 08.2023
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Issued receipts, refunds, credits or change due to customers.
- Followed company security procedures for handling large sums of money.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Answered customer inquiries regarding store policies and procedures.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Inspected packages for damages or defects and recorded any issues found.
- Organized packages according to type, size, destination, and other specifications.
- Stacked boxes onto pallets in an efficient manner.
- Checked all outgoing shipments to ensure accuracy of contents.
- Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
- Transported parcels between loading docks, delivery vehicles, and post office facilities.
- Assembled containers or crates for large shipments using hand tools and power tools.
- Monitored package deliveries to ensure timely arrivals at destinations.
Package Handler
Walmart distribution center
Smyrna, DE
02.2021 - 10.2022
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Maintained accurate logs of all security related activities.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Confirmed visitor identification prior to granting entry into the building.
- Monitored surveillance cameras and responded to suspicious activity.
- Adhered to post orders while maintaining a visible presence around the property.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Provided escorts for visitors as needed throughout the facility.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Inspected packages for damages or defects and recorded any issues found.
- Organized packages according to type, size, destination, and other specifications.
- Stacked boxes onto pallets in an efficient manner.
- Checked all outgoing shipments to ensure accuracy of contents.
- Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
- Transported parcels between loading docks, delivery vehicles, and post office facilities.
- Assembled containers or crates for large shipments using hand tools and power tools.
- Monitored package deliveries to ensure timely arrivals at destinations.
Package Handler
UPS
Swedesboro, New Jersey
03.2020 - 08.2021
- Responded to emergency situations in a timely manner according to established procedures.
- Adhered to local district policies and procedures related to student transportation safety.
- Accurately recorded attendance information during each trip.
- Assisted driver in loading and unloading of students onto the bus as needed.
- Communicated effectively with school personnel, parents, and students regarding transportation issues.
- Assisted students with getting on and off the bus safely.
- Participated in training sessions related to safety protocols for school buses.
- Notified administration of any incidents or accidents involving the bus or its passengers.
- Maintained order and discipline among passengers at all times.
- Interacted professionally with students, families, faculty members, and other stakeholders.
- Encouraged positive relationships between peers by modeling appropriate behavior.
- Monitored student behavior while on the bus and enforced appropriate conduct.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Inspected packages for damages or defects and recorded any issues found.
- Organized packages according to type, size, destination, and other specifications.
- Stacked boxes onto pallets in an efficient manner.
- Checked all outgoing shipments to ensure accuracy of contents.
- Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
- Transported parcels between loading docks, delivery vehicles, and post office facilities.
- Assembled containers or crates for large shipments using hand tools and power tools.
- Monitored package deliveries to ensure timely arrivals at destinations.
- Managed inventory levels by tracking incoming and outgoing packages.
- Labeled parcels accurately according to company guidelines.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Ensured compliance with postal regulations regarding hazardous materials handling.
- Responded promptly to customer inquiries about shipment status updates.
- Provided assistance to customers with special shipping needs such as oversized items or fragile cargo.
- Utilized computer systems for tracking orders, printing labels, and preparing reports.
Loader
Foodlion Grocery Store
New Castle , DE
01.2019 - 09.2020
- Managed parking lots and monitored traffic flow during peak periods.
- Provided training sessions for new employees regarding company policies related to security.
- Responded quickly to alarms or emergency calls for assistance from staff or patrons onsite.
- Provided support services during large gatherings such as crowd control and evacuation plans.
- Assisted law enforcement officers as required during investigations taking place onsite.
- Prepared detailed reports outlining any incidents encountered while on duty each shift.
- Enforced policies relating to alcohol consumption, smoking and drug use at the site.
- Monitored CCTV cameras and responded to emergency situations as necessary.
- Inspected doors, windows and locks to ensure they were secure prior to leaving shift.
- Conducted daily security patrols of the premises, ensuring all areas were secure and documented any issues or concerns.
- Loaded and unloaded trucks with pallet jacks, forklifts, and other equipment.
- Ensured all items were securely fastened in the truck bed or trailer to prevent damage during transport.
- Inspected merchandise for damages prior to loading onto trucks.
- Verified accuracy of shipments against invoices or orders.
- Maintained records of goods loaded and unloaded from vehicles.
- Communicated effectively with drivers regarding any discrepancies between shipment documents and actual load.
- Organized warehouse inventory according to product type and size.
- Received incoming freight into the warehouse and ensured accurate placement in proper storage areas.
- Stacked boxes, crates, containers, and other materials on pallets, shelves, or racks in an orderly manner according to company standards.
- Followed safety protocols when operating heavy machinery such as forklifts or pallet jacks.
- Assisted customers with loading purchases into their vehicles upon request.
- Performed daily maintenance checks on all equipment used for loading and unloading operations.
Education
High School Diploma -
Woodrow Wilson High School
Camden, NJ06-1998
Skills
- Payment Processing
- ID Verification
- Customer Service
- Cash Register Operation
- Security
- Processor
- Customer service
- Machine operator
Timeline
Package Handler
FedEx
09.2022 - 08.2023
Package Handler
Walmart distribution center
02.2021 - 10.2022
Package Handler
UPS
03.2020 - 08.2021
Loader
Foodlion Grocery Store
01.2019 - 09.2020
High School Diploma -
Woodrow Wilson High School