
Dynamic professional with extensive experience in customer support and relationship management at Vapour Heights. Proven track record in optimizing workflows and enhancing customer satisfaction. Skilled in database maintenance and team development, consistently exceeding performance expectations in fast-paced environments. Adept at implementing cost-saving strategies and training staff for operational excellence.
Trained and mentored new drivers to ensure operational readiness.
Customer relations
Database maintenance
Organization
Customer relationship management
Account updates
Payment acceptance
Relationship building
Data entry
Sales expertise
Team development
Customer service
Materials transport
Key holder experience
Service upselling
Stock management
Staff training
Prioritization
Payment processing