Kamiya Pierce
Norristown,PA
Summary
Genuine, honest, and highly adaptable professional with a proven ability to thrive in any work environment. Quick to learn new skills, adjust to changing priorities, and take on challenges with confidence. Dedicated to contributing my best efforts for the success of the company while maintaining a positive, uplifting presence that motivates those around me. Known for being reliable, hardworking, and committed to creating a supportive, respectful, and productive workplace culture.
Overview
3
3
years of professional experience
Work History
Associate
Wawa
08.2023 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Received numerous commendations from management for exceptional teamwork and dedication to providing exceptional customer service.
- Collaborated with fellow team members to ensure smooth operations during busy periods, reducing wait times for customers.
- Managed cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Trained new staff members on company policies and procedures.
Associate
Sonic
12.2022 - 06.2023
- Contributed to increased sales by upselling menu items and promoting special offers.
- Adhered to all safety regulations regarding food handling and preparation, contributing to a healthy environment for employees and customers alike.
- Assisted in training new team members, ensuring they were well-prepared to deliver exceptional service.
- Operated POS system efficiently, ensuring accurate order input and payment processing for fast-paced service.
- Handled cash transactions accurately and securely, maintaining proper cash handling procedures.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
No Degree - Cybersecurity
MCCC
Blue Bell, PA01-2027
High School Diploma -
NAHS
Norristown, PA06-2024
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Cash handling
- Complex Problem-solving
- Flexible schedule
- New hire training
- Multiple priorities management
- Verbal and written communication
- Honest and dependable
Timeline
Associate
Wawa
08.2023 - Current
Associate
Sonic
12.2022 - 06.2023
No Degree - Cybersecurity
MCCC
High School Diploma -
NAHS
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