Results-driven Sales Associate with proven success in exceeding sales targets through effective upselling and customer engagement. Strong expertise in customer relationship management and problem-solving.
Overview
3
3
years of professional experience
Work History
Sales Associate
T-Mobile
Newark
08.2023 - 05.2025
Assisted customers with selecting mobile devices, plans, and accessories based on their needs and budget
Met and exceeded monthly sales goals by upselling products, services, and protection plans
Provided hands-on support with device setup, account changes, troubleshooting, and billing inquiries
Built strong customer relationships, leading to repeat business and positive customer experiences
Maintained up-to-date knowledge of promotions, pricing, and new technology to effectively educate customers
Processed transactions accurately and handled cash, financing, and trade-in transactions
Collaborated with team members to ensure store targets and customer satisfaction goals were met
Beauty Sales Associate
Nordstrom
Short Hills
12.2021 - 04.2023
Provided personalized beauty consultations to customers, helping them select products based on their skin type, preferences, and needs
Delivered exceptional customer service in a fast-paced retail environment, consistently building client relationships and repeat business
Demonstrated strong product knowledge across skincare, makeup, and fragrance brands to drive sales
Maintained visual merchandising standards and ensured displays were clean, organized, and fully stocked
Assisted with promotions, events, and product launches to increase customer engagement and sales
Handled transactions accurately while meeting daily and monthly sales goals