Kamree Koester

Receptionist

Kathalynas Spine, Sport & Rehabilitation

05.2021 - 05.2024

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Responded to inquiries from callers seeking information.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Answered central telephone system and directed calls accordingly.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
Answered phones to respond to customer questions, provide information and schedule appointments.
Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
Sanitized, restocked, and organized exam rooms and medical equipment.
Performed electric muscle stimulation, massage, and mechanical traction.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Demonstrated proficiency in using various therapeutic modalities like ultrasound therapy or electrical stimulation under chiropractor supervision for better treatment outcomes.