Overview
Work History
Education
Skills
Languages
Timeline

Kamrun Ghani

Jericho,NY

Overview

17
17
years of professional experience

Work History

Customer Service Cashier

Walmart
Madison, WI
10.2015 - Current
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Streamlined the checkout process for faster service and improved customer experience.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.

Guest Service Representative

Marriot Hotel
Madison, WI
09.2006 - 10.2015
  • Enhanced guest satisfaction by providing exceptional customer service at the front desk.
  • Streamlined check-in and check-out processes for increased efficiency and guest convenience.
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Collaborated with housekeeping and maintenance teams to ensure timely room readiness for arriving guests.

Education

Bachelor Of Applied Arts - History

National University of Bangladesh , Dhaka
11.2002

Skills

  • Product Merchandising
  • Customer Service
  • Drawer Management
  • Cash Handling

Languages

Bengali
Native or Bilingual
Hindi
Professional Working

Timeline

Customer Service Cashier - Walmart
10.2015 - Current
Guest Service Representative - Marriot Hotel
09.2006 - 10.2015
National University of Bangladesh - Bachelor Of Applied Arts, History
Kamrun Ghani