Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kamry Chambers

Philadelphia,PA

Summary

Dynamic Patient Care Coordinator with a proven track record at Milestone Therapy Group, excelling in patient scheduling and HIPAA compliance. Demonstrated leadership in enhancing service delivery and problem-solving, ensuring efficient operations and patient satisfaction. Skilled in Microsoft Office, fostering a collaborative environment to achieve organizational goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Patient Care Coordinator/Medical Receptionist

Milestone Therapy Group
Philadelphia, PA
11.2023 - Current
  • Ensured efficient registration by warmly greeting and checking in patients.
  • Accurately collected co-payments while reviewing insurance benefits with patients.
  • Prepared daily reports, managed referrals, and obtained necessary authorizations.
  • Addressed patient billing inquiries, directing them to appropriate departments as needed.

Customer Service Associate

Wawa
Philadelphia, PA
05.2021 - Current
  • Facilitated goal-setting for team members to achieve both long-term and short-term objectives.
  • Promoted and embraced diverse perspectives as a customer associate to enhance service delivery.
  • Delegated daily store tasks to associates, ensuring efficient and orderly completion.
  • Provided customers with essential information regarding Wawa's methods and policies while addressing inquiries.
  • Monitored food distribution processes to guarantee accurate order fulfillment for customers.
  • Oversaw associates to ensure compliance with special requests related to dietary needs and food allergies.
  • Replenished product inventory continuously to maintain optimal stock levels.

Customer Service Associate

Fresh Grocers
Philadelphia, PA
06.2020 - 05.2021
  • Enhanced customer service goals by fostering positive and knowledgeable communication.
  • Trained new hires on products, services, best practices, and protocols to minimize process gaps.
  • Ensured orders remained current, facilitating customer access to displayed items.
  • Assisted customers with grocery scanning and checkout processes.

Warehouse Packer

Amazon
Philadelphia, PA
12.2020 - 04.2021
  • Processed orders by pulling materials, packing boxes, and placing in delivery area.
  • Utilized proper lifting techniques to handle heavy objects safely.
  • Packaged items with suitable materials to avoid damage during shipping.
  • Verified attributes and quantities of merchandise by reading orders accurately.

Education

Associate of Arts - Healthcare Studies

Community College of Philadelphia
Philadelphia, PA
05-2024

High School Diploma -

Paul Robeson High School For Human Services
4125 Ludlow St, Philadelphia, PA 19104
06-2021

Some College (No Degree) -

Temple University
Philadelphia, PA

Skills

  • Microsoft Office and Google Drive
  • Time management
  • Leadership
  • Patient scheduling
  • Problem solving
  • HIPAA compliance and medical terminology
  • OSHA standards
  • Safe work practices
  • Employee supervision

Certification

  • Recognizing and Reporting Child Abuse
  • American Red Cross CPR/AED for Professional Rescuers with First Aid

Timeline

Patient Care Coordinator/Medical Receptionist

Milestone Therapy Group
11.2023 - Current

Customer Service Associate

Wawa
05.2021 - Current

Warehouse Packer

Amazon
12.2020 - 04.2021

Customer Service Associate

Fresh Grocers
06.2020 - 05.2021

Associate of Arts - Healthcare Studies

Community College of Philadelphia

High School Diploma -

Paul Robeson High School For Human Services

Some College (No Degree) -

Temple University

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