Kamry Sheffield
Crowley
Summary
Healthcare professional known for high standards and impactful results. Background includes managing patient interactions, resolving complex inquiries, and enhancing overall guest/ patient satisfaction. Proven team collaborator with flexible approach to changing needs and commitment to achieving objectives. Skilled in communication, problem-solving, and adaptability.
Overview
6
6
years of professional experience
Work History
Licensed Esthetician
Hand and Stone
10.2024 - 08.2025
- Managed weekly client interactions, achieving a consistent rebooking rate of 70%.
- Provided customized skincare treatments using advanced techniques and high-quality products.
- Educated clients on skincare routines and product benefits to enhance their experience.
Guest Service Advocate
Target
11.2020 - 10.2024
- Resolved customer inquiries, providing accurate information and solutions to enhance satisfaction.
- Collaborated with team members to streamline service processes, improving efficiency in customer interactions.
- Trained new staff on customer service protocols and best practices for handling complex issues.
Patient Care Assistant
Mesa Springs Hospital
10.2021 - 02.2023
- Assisted nursing staff with patient care tasks, ensuring comfort and safety.
- Collaborated with multidisciplinary teams to optimize patient care plans.
Unit Secretary
Post Acute Medical Specialty Hospital
04.2019 - 10.2021
- Coordinated patient admissions and discharges, ensuring seamless communication among healthcare teams.
- Managed electronic health records, maintaining accuracy and confidentiality in patient information.
- Facilitated scheduling for medical staff and patients, optimizing workflow efficiency in a fast-paced environment.
- Developed and implemented office procedures, enhancing operational effectiveness within the unit.
Education
No Degree - Sociology
Texas Christian University
Fort Worth, TX05.2020
High School Diploma -
Wayne High School
Fort Wayne, IN06.2015
Skills
- Strong communication skills
- Appointment scheduling
- Medical terminology
- HIPAA compliance
- Retail inventory management
- BLS/ CPR Certified
Timeline
Licensed Esthetician
Hand and Stone
10.2024 - 08.2025
Patient Care Assistant
Mesa Springs Hospital
10.2021 - 02.2023
Guest Service Advocate
Target
11.2020 - 10.2024
Unit Secretary
Post Acute Medical Specialty Hospital
04.2019 - 10.2021
No Degree - Sociology
Texas Christian University
High School Diploma -
Wayne High School