Dedicated server with exceptional customer service skills, focusing on guest engagement and service prioritization. Proven ability to manage high-volume dining while training new team members.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Texas Cafe Diner
Royse City, TX
03.2024 - Current
Provided excellent customer service, ensuring timely and accurate order delivery.
Collaborated with kitchen staff to streamline food preparation processes.
Trained new servers on menu items and service standards for improved efficiency.
Managed customer inquiries and resolved complaints to enhance dining experience.
Implemented upselling techniques, contributing to increased sales during shifts.
Monitored table turnover rates, optimizing seating arrangements for maximum capacity.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Bussed and reset tables to keep dining room and work areas clean.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Server
Samee's Pizza Getti
Rockwall, TX
12.2022 - 03.2024
Maintained cleanliness and organization of dining area to meet health standards.
Assisted in inventory management, ensuring sufficient stock levels for operations.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.