KAMRYN O'DANIEL
Las Vegas,NV
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hard working mindset. Dedicated to providing business success, eager to learn new skills. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
12
12
years of professional experience
Work History
Medical Receptionist
Las Vegas Skin & Cancer Center
12.2021 - Current
- Perform front desk tasks and be the first person to greet patients
- Verify insurances and referrals
- Knowledgeable in health administrative computer programing including Next Gen, EMA and Phreesia
- Confirming personal information at check in with patients
- Rescheduling patients for future appointments during check out
- Answering calls and calling patients to make them aware of any changes with their upcoming appointments
- Creating and sending tasks to the medical team.
Pool Ambassador
Park MGM Las Vegas
04.2021 - Current
- Maintain the health and safety of hotel guests; assist with reservations for guests; perform customer service for hotel guests; and provide front desk services within pool area.
Certified Nursing Assistant
Las Vegas Post, Acute, Rehabilitation
02.2021 - Current
- Provide daily care to residents in post-rehab setting; perform electric medical recording on residents; assistant with feeding bathing residents; assist with recreational activities for residents; provide daily assistance to residents with various mobility equipment; and communicate with nursing staff about residents’ daily care.
English Tutor
Preply
11.2020 - Current
- Engage with students online who struggle with the English language; provide English tutoring services via Zoom; communicate with adults across the globe; assist individuals struggling with business terminology in English in order to obtain employment; assist students in learning basic grammar and pronunciation in English; and engage in back-and-forth conversation with students in English.
Spa Representative
Bellagio Hotel &Casino
05.2021 - 12.2021
- Provide customer service for hotel guests including booking spa appointments and resolving customer conflicts
- Display excellent on phone calling skills while in the spa call center
- Maintain five star standard behavior during front desk duties
- Attend to high profile guests of the hotel and villa butlers to make reservations
- Display excellent communication and listening skills while in the champagne lounge with hotel guests
- Responsible for balancing my personal cash bank for every shift
- Great conversational skills with guests while checking them into their services
- Knowledge of Zenoti booking system, Microsoft teams and Microsoft word
- Knowledge of retail pricing and item description for the spa.Aware of Bellagio hotel amenities and safety procedures
- Responsible for opening the spa and making sure reservation tickets are closed by the end of the day.
Certified Nursing Assistant
St Mary’s Hospital for Children
05.2017 - 10.2020
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring
- Documented activities and recorded information in EMR system
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
- Documented information in patient charts and communicated status updates to interdisciplinary care team
- Collaborated with interdisciplinary healthcare teams to provide high-quality patient care
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Certified Nursing Assistant
Bridgeview Nursing Home
06.2016 - 07.2017
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate
- Documented activities and recorded information in
- EMR system
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Certified Nursing Assistant
Exclusive Nursing Staff Inc
06.2012 - 07.2016
- Documented activities and recorded information in EMR system
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate
- Documented information in patient charts and communicated status updates to interdisciplinary care team
- Exhibited compassionate care and communication regarding issues surrounding death and dying
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Education
Marriage Officiant - Marriage Officiant
Clark County, Nevada-Marriage License Bureau
Las Vegas, NV10.2021
TESOL - ESL
International Open Academy
Queens, NY12.2020
Bartender - Bartending
American Bartenders School
Manhattan, NY03.2020
CNA - Certified Nurse Assistant
Allen School
Jamaica, NY03.2020
Associate of Science - Liberal Arts and Sciences
Borough of Manhattan Community College of The City University of New York
Manhattan, NY12.2019
Skills
- Documentation procedures expert
- Calm and level-headed under
- Duress
- Quick problem solver
- Patient relations
- Microsoft Office Skills
- Great organizational skills
- People skills
- Active listener
- Working collaboratively
- Outstanding customer service
- Excellent judgment
- Strong work ethic
- Kind and friendly demeanor
- Critical Thinking
- EMR Systems
- HIPAA Guidelines
- Front Desk Operations
- Call Transfers
- Inpatient Care
- Patient Scheduling
- Petty Cash Management
- Checking Patient Details
- Co-Payment Collection
- Patient Referral
- Telephone Etiquette
- CPR Certified
Timeline
Medical Receptionist
Las Vegas Skin & Cancer Center
12.2021 - Current
Spa Representative
Bellagio Hotel &Casino
05.2021 - 12.2021
Pool Ambassador
Park MGM Las Vegas
04.2021 - Current
Certified Nursing Assistant
Las Vegas Post, Acute, Rehabilitation
02.2021 - Current
English Tutor
Preply
11.2020 - Current
Certified Nursing Assistant
St Mary’s Hospital for Children
05.2017 - 10.2020
Certified Nursing Assistant
Bridgeview Nursing Home
06.2016 - 07.2017
Certified Nursing Assistant
Exclusive Nursing Staff Inc
06.2012 - 07.2016
Marriage Officiant - Marriage Officiant
Clark County, Nevada-Marriage License Bureau
TESOL - ESL
International Open Academy
Bartender - Bartending
American Bartenders School
CNA - Certified Nurse Assistant
Allen School
Associate of Science - Liberal Arts and Sciences
Borough of Manhattan Community College of The City University of New York
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