Kamryn O'Daniel
Greensboro,NC
Summary
Seasoned healthcare professional with over 10 years of experience in inpatient and outpatient settings, including extensive work across hospital systems and clinics. Proven expertise in Electronic Medical Record (EMR/EHR) platforms such as Epic, NextGen, EMA, and Phreesia, in addition to facilitating efficient patient data management and documentation workflows. Strong background in clinical care and administrative operations, while providing a comprehensive perspective on healthcare processes. Currently transitioning into Healthcare IT and Health Informatics to enhance EMR optimization, ensure healthcare data integrity, and improve clinical system efficiency.
Overview
14
14
years of professional experience
Work History
Patient Access Specialist
Cone Health Outpatient Behavioral Health
Greensboro, NC
04.2024 - Current
- Utilize Epic EMR to manage patient intake, insurance verification, referrals, and medical documentation.
- Maintain accurate patient demographics and insurance data to support effective patient access and billing processes.
- Verify diagnostic codes and referrals to enhance revenue cycle integrity and billing accuracy.
- Collaborate with clinical staff to ensure precise documentation and streamline clinic workflows.
- Ensure HIPAA compliance and secure handling of protected health information.
Behavioral Technician
ABS Kids
Greensboro, NC
01.2024 - 04.2024
- Implemented behavioral intervention plans for children with developmental challenges.
- Collaborated with families to support children's progress and development.
- Assisted in conducting assessments to identify individual needs and goals.
- Documented treatment progress and behavioral data in electronic healthcare systems to ensure continuity of care.
- Partnered with multidisciplinary clinical teams to uphold client record accuracy and facilitate timely reporting.
Medical Receptionist
Las Vegas Skin and Cancer Clinic
Las Vegas, NV
01.2021 - 01.2023
- Coordinated patient intake, insurance verification, and appointment scheduling to streamline operations in busy outpatient clinic.
- Maintained accurate electronic patient records using NextGen, EMA, and Phreesia healthcare systems to enhance data accessibility.
- Facilitated clinic workflow by ensuring timely and accurate patient data documentation.
Certified Nursing Assistant (CNA)
Multiple Healthcare Facilities
, NY & NV
06.2012 - 01.2021
- Provided direct patient care in rehabilitation, pediatric, and long-term care settings.
- Collaborated with nurses and physicians to enhance patient treatment plans and ensure effective care coordination.
- Documented patient activities and vital information to maintain accurate care records in EMR systems.
- Gained clinical insight into healthcare workflows and care delivery systems to improve patient documentation processes.
Education
Associate of Science - Liberal Arts & Sciences
City University of New York
New York, NY12-2019
Certified Nursing Assistant (CNA) -
Allen School of Nursing
Queens, NYTESOL Certification - Linguistics
International Open Academy
OnlineSkills
- EHR systems
- Epic EMR
- NextGen
- Phreesia
- Insurance Verification
- Revenue Cycle Support
- Compliance management
- Microsoft Excel
- Database management
- Microsoft Word
- Outlook and Teams
- EMA
Timeline
Patient Access Specialist
Cone Health Outpatient Behavioral Health
04.2024 - Current
Behavioral Technician
ABS Kids
01.2024 - 04.2024
Medical Receptionist
Las Vegas Skin and Cancer Clinic
01.2021 - 01.2023
Certified Nursing Assistant (CNA)
Multiple Healthcare Facilities
06.2012 - 01.2021
Associate of Science - Liberal Arts & Sciences
City University of New York
Certified Nursing Assistant (CNA) -
Allen School of Nursing
TESOL Certification - Linguistics
International Open Academy