Kamryn Pace
Prattville
Summary
Dynamic medical professional with extensive experience at Fast Pace Urgent Care, excelling in front desk operations and patient scheduling. Proven ability to enhance workflow efficiency while ensuring HIPAA compliance. Recognized for delivering compassionate customer service and adeptly managing high call volumes, fostering a welcoming environment for patients and families.
Seeking to transition into new field, leveraging skills developed in fast-paced medical office environment. Excel at managing patient interactions, scheduling, and administrative tasks with efficiency and professionalism. Dedicated to providing exceptional service and contributing to positive team dynamic in new role.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
Fast Pace Urgent Care
01.2024 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Medical Assistant
Clearway Pain Solutions Institute
08.2022 - 01.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Education
Associate of Science - Nursing
Jefferson State Community College
Birmingham, AL01-2027
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Patient scheduling
- Patient registration
- HIPAA compliance
- Insurance verification
- Workflow optimization
Timeline
Medical Receptionist
Fast Pace Urgent Care
01.2024 - Current
Medical Assistant
Clearway Pain Solutions Institute
08.2022 - 01.2024
Associate of Science - Nursing
Jefferson State Community College
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