Ambitious Management Trainee with customer-focused approach and strong desire to learn. Talented leader, communicator and conflict manager with good multitasking and organizational skills.
Overview
7
7
years of professional experience
Work History
Manager in Training
Crunch Fitness Gym
07.2022 - Current
Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues, and promote brand loyalty.
Enhanced supervisory and leadership abilities by working closely with supervisor.
Assisted with onboarding of new employees by providing training and development resources.
Handled day-to-day customer or client questions via telephone or email.
Gained knowledge of company policies, protocols and processes.
Used company reports to analyze sales, gross profit and inventory activities.
Acted with integrity, honesty and knowledge to promote culture of company.
Described product to customers and accurately explained details and care of merchandise.
Assisted established management staff with operational oversight, business development, and process improvement strategies.
Pool Attendant
USAquatics
05.2016 - 07.2022
Checked side duty list for opening and closing procedures.
Observed recreational users to detect safety concerns and prevent ongoing violations.
Monitored access to entry and exit points to avoid congregating.
Oversaw sign-in logbooks to facilitate potential contact tracing.
Conducted patrols to identify and help those in need of immediate care and assistance.
Scanned main areas to monitor for any safety risks.
Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
Attentively monitored swimmers to identify distress.
Assisted in organizing and implementing recreational activities and programs.