Overview
Work History
Education
Skills
Timeline
Generic

Kamryn Turner

9720 Broadway St

Overview

8
8
years of professional experience

Work History

Customer Service Representative

Progressive
10.2023 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Pharmacy Technician

CVS Pharmacy
02.2021 - 09.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Guest Service Associate

Gringos
12.2019 - 12.2020
  • Processed payments accurately, maintaining proper cash handling procedures and balanced registers at the end of each shift.
  • Assisted in training new team members, fostering an atmosphere of teamwork and collaboration among staff members.
  • Resolved customer complaints diplomatically, resulting in enhanced guest relations and return visits.
  • Managed front desk operations, ensuring a smooth and pleasant guest experience.

Hostess and Server's Assistant

Hooters
02.2017 - 11.2019
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Associate of Arts - Social Psychology

Houston Community College
Houston, TX
06.2025

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Data Entry
  • Problem Resolution
  • Call center experience
  • Computer Proficiency
  • Payment Processing

Timeline

Customer Service Representative

Progressive
10.2023 - Current

Pharmacy Technician

CVS Pharmacy
02.2021 - 09.2023

Guest Service Associate

Gringos
12.2019 - 12.2020

Hostess and Server's Assistant

Hooters
02.2017 - 11.2019

Associate of Arts - Social Psychology

Houston Community College

Similar Profiles

CREATE PROFILE
Kamryn Turner