KAMRYN TUTT
Columbus
Summary
In my past work history, Ive worked in previous fields such as customer service, cleaning, taking orders, running register, stocking, and taking care of customers with whatever needs was needed. Experienced with navigating benefit programs and resolving member inquiries. Utilizes strong communication and problem-solving skills to ensure clients satisfactions. Track record of adapting to changing needs and collaborating effectively with team members.
Overview
12
12
years of professional experience
Work History
Patient Experience Coordinator
OSU Wexner Medical Center
Columbus, OH
01.2026 - Current
- Assisted patients, families, and visitors by delivering front-desk support and creating visitor badges.
- Answered patient questions to support care continuity, resolving concerns and complaints.
- Coordinated communication with clinical and administrative staff to address patient needs.
- Coordinate with different departments to improve communication and continuity of care.
- Help train or coach staff on communication, service, and patient-centered care.
- Coordinated EMS runs by ensuring dispatch to correct floor for patient admission or discharge pickup.
Medical practice Tech (MPT)
OhioHealth
03.2025 - 11.2025
- Managed patient check-in and check-out processes efficiently.
- Documented patient care accurately and maintained compliance with HIPAA standards.
- Handled incoming referrals and coordinated scheduling of appointments.
- Facilitated imaging requests for new patients while ensuring timely communication.
- Organized and distributed faxes and correspondence to streamline operations.
Benefit advocate
United Health Care
11.2020 - 03.2025
- Benefit advocate, billing, calling providers, assisting members with questions, processing payments for premiums.
- Served as an advocate for customers in addressing concerns related to their benefit plans, providing guidance on available resources and options.
- Fostered positive relationships between company leadership and employees by serving as a trusted resource regarding all aspects of company-provided benefits.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
Packer, Macy's the backstage
Macy's
05.2019 - 11.2020
- Prepared merchandise for sales floor by pricing or tagging.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
House aid
Home health connection
08.2017 - 05.2019
- Bathing, cooking, taking vitals etc
- Established trust with clients through consistent punctuality, reliability, discretion, and professionalism while performing housekeeping tasks.
Cashier
Pep Boys Auto Part & Service
07.2017 - 10.2018
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
Sales associate
Ohio thrift store
05.2016 - 07.2017
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
Cashier
Wendy's
12.2016 - 05.2017
- Provided positive first impressions to welcome existing, new, and potential customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Took orders, Clean, Stock
- Took orders
- Greet customers, cashed out customers, made food
Cashier
Donato's Pizza
08.2014 - 12.2015
- Provided positive first impressions to welcome existing, new, and potential customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Took orders, Clean, Stock
- Took orders
- Greet customers, cashed out customers, made food
Education
High school diploma -
Independence High School
Columbus01-2018
Skills
- Always trying to find new ways
- Love to work with others
- Fast learner
- HIPPA Knowledge
- Benefits administration
- Research
- Relationship building
- Claims investigation
- Documentation and reporting
- Special projects
- Teamwork
- Problem-solving abilities
- Insurance verification
- Medical terminology
Timeline
Patient Experience Coordinator
OSU Wexner Medical Center
01.2026 - Current
Medical practice Tech (MPT)
OhioHealth
03.2025 - 11.2025
Benefit advocate
United Health Care
11.2020 - 03.2025
Packer, Macy's the backstage
Macy's
05.2019 - 11.2020
House aid
Home health connection
08.2017 - 05.2019
Cashier
Pep Boys Auto Part & Service
07.2017 - 10.2018
Cashier
Wendy's
12.2016 - 05.2017
Sales associate
Ohio thrift store
05.2016 - 07.2017
Cashier
Donato's Pizza
08.2014 - 12.2015
High school diploma -
Independence High School