Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kamya Channel

Norfolk,VA

Summary

Dynamic professional with extensive experience in customer service and account management. Proven track record in enhancing customer satisfaction and driving sales growth. Skilled in data entry and critical thinking, with a strong commitment to professionalism and ethics in all interactions.

Overview

2025
2025
years of professional experience

Work History

Shift Supervisor

UPS Retail Store
Woodbridge, VA
01.2022 - 08.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.

Sales Representative

Safford Automotive Group
Fredericksburg Va
08.2023 - 04.2024

Assisted customers with their purchase of a vehicle

  • Increased customer satisfaction and grew business by maintaining close relationships with customers.
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Increased new car sales by effectively communicating features and benefits of various models to potential buyers.
  • Ensured compliance with dealership and manufacturer guidelines by maintaining accurate records of new car sales procedures.
  • Increased used car sales by developing and implementing effective marketing strategies.

Insurance Agent

GEICO, Government Employees Insurance

Recovery Clerk

Bjs Wholesales Club
Woodbridge Va
08.2021 - 01.2022
  • Efficiently processed overstock items from storage areas into designated clearance sections for prompt sale opportunities.
  • Provided exceptional customer service by addressing inquiries and assisting with product location or selection.
  • Streamlined recovery processes for improved store appearance and customer satisfaction.
  • Maintained a clean and organized store environment, contributing to an improved shopping experience for customers.
  • Optimized storage spaces for better stock organization and easier access during replenishment activities.

Cashier

Food Lion
Virginia Beach, VA
07.2020 - 06.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Diploma - General Studies

Potomac Senior Hs
Dumfries, VA
06.2021

Skills

  • Customer service
  • Licensed insurance agent
  • Professionalism and ethics
  • Quotes and sales
  • Customer follow-up
  • Client relations
  • Account management
  • Data entry
  • Critical thinking

Timeline

Sales Representative

Safford Automotive Group
08.2023 - 04.2024

Shift Supervisor

UPS Retail Store
01.2022 - 08.2023

Recovery Clerk

Bjs Wholesales Club
08.2021 - 01.2022

Cashier

Food Lion
07.2020 - 06.2021

Insurance Agent

GEICO, Government Employees Insurance

Diploma - General Studies

Potomac Senior Hs