Summary
Overview
Work History
Education
Skills
Timeline
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Kamya Mitchell

North Little Rock,AR

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Hair Finesse
04.2020 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Updated account information to maintain customer records.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Intake Receptionist

Rocan Community
01.2018 - 04.2020
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Greeted and interacted with community service members to provide information, answer questions and assist with appointment scheduling.
  • Scheduled community service appointments in respective CEO's calendars and followed up with reminder phone calls.

Education

High School Diploma -

Premier High School Of Little Rock
Little Rock, AR
05.2022

Skills

  • Senior Leadership Support
  • Calm and Professional Under Pressure
  • Customer Service
  • Sales Quota Achievement
  • Customer Relations
  • Brand Representation
  • Typing Proficiency
  • Prioritization
  • Conflict Resolution

Timeline

Customer Service Representative

Hair Finesse
04.2020 - Current

Intake Receptionist

Rocan Community
01.2018 - 04.2020

High School Diploma -

Premier High School Of Little Rock

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Kamya Mitchell